Established 2009

Royal Ace

Opened back in 2009, Royal Ace Casino has changed hands quite a bit. Most recently, the ownership was taken over by Virtual Casino Group from Warren Cloud. That makes it a sister casino site to Captain Jack Casino, Slot Madness Casino, Silver Oak Casino, and Planet 7 Casino.

The casino misses the mark when it comes to customer support, payout speed, and other reputation-building credentials. No one can recommend this site with good conscience, and you’ll get a clearer picture of why as you continue to read our in-depth, unbiased review of Royal Ace Casino.

Casino rating: 2 Stars

See all bonuseskeyboard_arrow_rightVisit Casino to get a FREE bonus

1 players claimed

Bonus PointsWelcome Bonuses

A 100% bonus with no limit. Royal Ace Casino will match every dollar on your first deposit.

1. Create an account with Royal Ace Casino.
2. When making your first deposit, redeem the code NEWROYAL100.

Terms and Conditions:
*Only valid on first deposit.
*Must be wagered 30x if played on Slots, Keno, Scratch Cards or Bingo.
*Must be wagered 60x if played on Table Games and Video Poker.
*Wagers on Roulette, Craps, Baccarat, Pai Gow Poker, Pontoon 21, War, Sic Bo, and 'Shooting games’ are not allowed with this bonus.

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bonus code

NEWROYAL100

Become first to claim it !!

Bonus PointsFirst Deposit Bonuses

Get a 100% first deposit bonus with no limit!

1. Create an account with Royal Ace Casino.
2. When making your first deposit, redeem the code NEWROYAL100.

Terms and Conditions:
*Only valid on first deposit.
*Must be wagered 30x if played on Slots, Keno, Scratch Cards or Bingo.
*Must be wagered 60x if played on Table Games and Video Poker.
*Wagers on Roulette, Craps, Baccarat, Pai Gow Poker, Pontoon 21, War, Sic Bo, and 'Shooting games’ are not allowed with this bonus.

  • 00Days
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bonus code

NEWROYAL100

Become first to claim it !!

Bonus PointsDeposit Match Bonuses

Sign up and get a 100% deposit match bonus with no limit.

1. Create an account with Royal Ace Casino.
2. When making your first deposit, redeem the code NEWROYAL100.

Terms and Conditions:
*Only valid on first deposit.
*Must be wagered 30x if played on Slots, Keno, Scratch Cards or Bingo.
*Must be wagered 60x if played on Table Games and Video Poker.
*Wagers on Roulette, Craps, Baccarat, Pai Gow Poker, Pontoon 21, War, Sic Bo, and 'Shooting games’ are not allowed with this bonus.

  • 00Days
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bonus code

NEWROYAL100

Become first to claim it !!

Bonus PointsNo Deposit Bonuses

Enjoy a $25 free chip when you sign up for an account at Royal Ace Casino.

1. Create an account
2. Use CODE: ROYALTY25

Terms & Conditions:
1. This bonus comes with a 30x playthrough requirement
2. Free chip can only be played on Slots and Keno.
3. There is a maximum cashout of $100.
4. Players cannot redeem consecutive free offers. If your last transaction was a free offer, you must make a deposit before redeeming.

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bonus code

ROYALTY25

Become first to claim it !!

Bonus PointsNo Wagering Bonuses

How to:
1. Create an account with Royal Ace Casino
2. Deposit a minimum of $50
3. Use promo code 4EVERSWEET
4. Claim your bonus

Terms and Conditions:
*Requires a minimum deposit of $50.
*Bonus valid on Slots, Keno, Bingo, and Scratch Card games.
*Free spins are however subject to wagering requirements of 30x the amount.

Get a 350% no wagering bonus for Royal Ace Casino and 30 free spins on 16Sweet Slots when you use code 4EVERSWEET.

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bonus code

4EVERSWEET

Royal Ace at a Glance

1. MOBILE-FRIENDLY DESIGN – Royal Ace Casino’s Webplay loads up fast and plays smoothly, allowing you to enjoy your favorite games on the go.

2. US PLAYERS ACCEPTED – US players looking for a new casino to take for a test drive will be pleased to learn that the doors are open to Americans. That’s not to say that you should play at the site given the reasons that will become clear soon.

3. SLOW & PAINFUL PAYOUTS – If you wish to be paid your winnings quickly and without much hassle, then you’ll want to steer clear of this casino. Not only do payouts take ages to be processed (if at all), but also come with steep charges that can be as high as $40 per withdrawal.

4. LACKLUSTER CUSTOMER SUPPORT – Despite claiming to offer support 24/7 via live chat, email, and telephone, you’ll be lucky to get even a line of reply!

5. REAL-TIME GAMING CASINO – To make itself appear credible in the eyes of players, Royal Ace Casino uses primarily RTG software, which is one of the most trusted and biggest names in the internet gambling industry.

6. MANY BANKING OPTIONS – Not surprising, Royal Ace can take deposits from pretty much anyone and use any feasible payment method. It uses payment processors that cover all bank cards, e-wallets, and much more – telltale signs of an indiscriminate rogue casino looking to swindle using every trick on the book.





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Deposit and Withdrawal

Deposit Options

MasterCardMasterCard

  • Minimum: $50
  • Maximum: $1,000

VisaVisa

  • Minimum: $50
  • Maximum: $1,000

NetellerNeteller

  • Minimum: $50
  • Maximum: $1,350

Bank CheckBank Check

  • Minimum: $50
  • Maximum: $1,350

BitcoinBitcoin

  • Minimum: $50
  • Maximum: $1,350

Withdrawal Options

NetellerNeteller

  • Minimum: $100
  • Maximum: $2,500

Bank Wire TransferBank Wire Transfer

  • Minimum: $100
  • Maximum: $2,500

Bank CheckBank Check

  • Minimum: $100
  • Maximum: $2,500

BitcoinBitcoin

  • Minimum: $100
  • Maximum: $2,500

Rewards & Loyalty

Comp Points and VIP Program:

Royal Ace Casino’s VIP program consists of 5 levels. Although their website isn’t very clear as to how to rank on their VIP list, they specify that more information regarding becoming a VIP is available after sign up. This casino offers comp points too, which can be redeemed for bonus cash, and it is likely that the number of comp points a player has will influence their VIP rank and status. The breakdown of each of the 5 levels are shown below:

 

VIP LevelJackQueenKingAceRoyal Ace
Comp Points1 earned per $10 wagered1 earned per $7.50 wagered1 earned per $5 wagered1 earned per $5 wagered1 earned per $2 wagered
Access to Exclusive VIP Bonuses
Monthly Insurance
Specialized Gifts  

Promotions

50%

Boost on deposits from 5-7-om on Mondays -- must call casino to receive.

Play Now
250%

Tuesday bonus for deposits over $50, plus 100% refund if you lose all funds before clearing bonus.

Play Now
100%

Contact casino for a $100 bonus chip on Wednesdays if you’ve made deposits on three straight days.

Play Now
320%

Deposit $50 and get $160 in bonus cash, on an unlimited number of deposits on Thursdays.

Play Now
100%

Make a $50 deposit and receive a free entry into their $5000 Paydirt! Slot tournament.

Play Now
290%

Bonus on $50 Saturday deposit plus 50 free spins on select slots.

Play Now
100%

Free chips awarded on Sundays based on total amount wagered that week.

Play Now
Promotions Fine Print

The casino’s rules for bonuses depending on whether they are free bonuses (no deposit bonuses) or deposit bonuses. For free bonuses, the standard wagering requirement is 30x for Slots, Keno, Scratch Cards and Bingo. The wagering requirement is increased to 60x for all allowed Table Games and Video Poker. However, Roulette, Craps, Pai Gow Poker, Baccarat, War, Sic Bo, and “Shooting games” do not count for meeting wagering requirements. However, if a player wagers bonus funds on games of different wagering contributions, the highest wagering requirement among the played games must be met for the entire bonus. To qualify for these free bonuses, the player must only have $5 or less in their funds. Additionally, two free bonuses cannot be redeemed consecutively. The player must have made at least one deposit in between each free bonus. If the player wishes to withdrawal a free bonus, these conditions must be met, and the max they can withdraw is 1x the face value of the bonus, with a minimum of $100. All free chips valued below $50 will come with a cashout limit of no more than, nor less than, $100.

 

For regular deposit bonuses, the specific wagering requirement may differ for each one. Also, Royal Ace Casino is mindful of players who redeem bonuses they are not entitled to. In those cases, the bonus and corresponding will be revoked.

 

In regards to VIP monthly cashback and comp points bonuses, both have a wagering requirement of 30x on Slots, Keno, Bingo, and Scratch Cards. The wagering requirement is also 60x for Table Games and Video Poker, but they cannot be wagered on Roulette, Craps, Pai Gow Poker, Baccarat, War, Sic Bo, and “Shooting games”. The monthly cashback is calculated on all deposits (minimum $50), which were made over the previous month, and has a minimum withdrawal of $100. The minimum comp points needed for redemption is 1,000, and they can be redeemed at the rate of 100 per $1. However, Royal Ace Casino requires that the player’s funds be $0 and no pending withdrawals before these points can be redeemed. The maximum withdrawal for comp points is 1x the value, meaning that the player cannot make any money on the bonus funds received from comp points.

 

It should also be noted that for all bonuses, the only two games that are not eligible to be played are “Banana Jones” and “Fish Catch”.

Contact & Support

mail_outlinehelp@royalacecasino.com
|
phone(888) 288-2944

About Royal Ace

What Software and Games Are Available at Royal Ace Casino for US Players?

Royal Ace is an RTG Casino, so US players can rest assured that the game quality at the site is top-notch.

Rated one of the top three best providers in the online casino industry, Real-Time Gaming continuously produces new and exciting games for players to enjoy, with more titles being added to Royal Ace’s modest game library regularly.

RTG has one of the most beautiful software interfaces we’ve ever come across, and Royal Ace’s glamorous website marries well with it. Unfortunately, there’s nothing else that’s striking here.

Games Available for US Players

There are two ways players can access and play games on this site: [i] WebPlay, which is an instant-play platform, and [ii] downloadable casino.

The downloadable casino client offers the full range of RTG games. Video poker, table games, slots, and specialty games are all represented here. It’s beautifully designed, responsive, and works perfectly with RTG software.

Although the download casino has no live dealer games, card and table games do offer some variety with roulette, craps, blackjack, poker, baccarat, and more on offer. The biggest drawback is that it’s basically designed for PCs, so you’ll be thrown into the dark if you’re not a Windows user. 

Another slight criticism of the client is that you need to be logged in to be able to browse the game library. One would think they’d want to show off RTG games.

If you’re like most players, you’ll prefer to play right away, without downloading any software. For that, Royal Ace has got your back with its instant-play version, dubbed WebPlay. You can access this platform using a browser on any internet-enabled device.

However, the range and variety of games covered on the instant-play version are much lower compared to the download version. You can still enjoy a fair number of slots, blackjack, roulette, baccarat, specialty games, video poker, and other card games.

Slots

Royal Ace lobby has an impressive menu of 200+ slots, powered exclusively by RTG. It’s hands down the most popular game section and is certainly one of the casino’s notable highlights.

The slot selection is even more impressive when you filter it by theme, which includes classic, music, cartoon, space, history, fantasy, movies/tv, Christmas, and Asian – just to name a few. There’s an equal range of classic reeled slots, video slots, and 3D Slots.

Thanks to RTG, you’ll be able to play some fantastic favorites, like Panda’s Gold, Lucha Libre, Cash Bandits, Bubble Bubble, Aztec’s Treasure, Fortune Mission Force, Crystal Waters, Naughty Or Nice, and Dream Run.

There are a dozen network progressives, too. These include Cleopatra’s Gold, Aladdin’s Wishes, Caesar’s Empire, Aztec’s Millions, Spirit of the Inca, Jackpot Pinatas, and Rudolph’s Revenge.

Table Games

For those who swear by card and table games, Royal Ace has plenty to choose from courtesy of Real-Time Gaming. Nothing, however, makes up for the lack of a live casino, which usually sports most variants of table games.

The most popular games here include Super 21, Vegas Three Card Rummy, Perfect Pairs, Let 'em Ride, Suit 'em Up, Pontoon, Pai Gow Poker, Baccarat, Tri Card Poker, European Blackjack, European Roulette, American Roulette, Craps, and Blackjack.

Video Poker

There’s an extremely juicy assortment of video poker games at the site. They’re well-made, play beautifully, and offer many bonus features.

Expect to see video poker classics, such as Jacks or Better, Double Jackpot Poker, Loose Deuces, Joker Poker, All American Poker, Double Bonus Poker, and Aces & Eights. It’s a shame that you won’t find any Texas Hold ‘em or Caribbean Stud poker.

Specialty

If you’re the kind of player who lives to try new and exotic things, the small specialty games selection at Royal Ace will tickle your fancy. You’ll get to choose from Keno, Fish Catch, Banana Jones, and more are added on a rolling basis.

Can US Players Access Royal Ace Casino on Their Mobile Devices?

Mobile users can access the instant-play casino through the browsers on their mobile devices. Admittedly, the casino renders better and looks more stunning on mobile than desktop, but that doesn’t translate to the game selection.

All the same menu options and security measures present on desktop site transition into the mobile casino. It would be correct to say that the mobile experience at Royal Ace is similar, if not better, to the desktop experience, as you’ll have all of the necessary features, from signing up and bonuses to banking and customer support.

Although the game library available on the instant-play version is smaller, these games are available for all types of mobile devices. And both Android and iOS work great. It’s fairly impressive how well the casino works seamlessly on the small screen.

What Promotions and Bonuses Does Royal Ace Casino Have for US Players?

Next up on our review lineup are the bonuses and promotions US players can look forward to after signing up.  Aside from providing players with a chance to play on the house, welcome bonuses are an effective way to gauge the site’s credibility and player-friendliness before you risk your hard-earned money.

Thankfully, Royal Ace Casino has a lucrative welcome bonus on your first deposit.

Royal Ace Welcome Bonus: Claim 200% up to $4,000

Welcoming you into Royal Ace’s glamorous website is the juicy welcome offer which offers a 200% bonus worth up to a stunning $4,000 for all new customers at the site. The welcome bonus works in the following manner:

  •     Sign up for a new player account
  •     Go to the Cashier section & enter bonus coupon: NEW200 under the bonus tab
  •     Make your first deposit
  •     Your account will be credited with a 200% multiplier of your deposit amount

The biggest downside is the 30x play-through, which is required before your bonus winnings are unlocked for cashing out. That means if you deposited $100, the casino will give you double in bonus, for a total of $300, so must wager $9,000 before you’re able to turn your winnings into withdrawable funds.

Don’t forget that you must make a minimum deposit of $20 to qualify for the bonus. The most exciting part is that there’s no cash-out limit attached to the bonus

As you can infer from the aforementioned instructions, the welcome bonus does come with an array of restrictions, terms, and conditions. Perhaps the most limiting is the fact that you have to bet a serious amount of money before the bonus winnings can be released into withdrawable cash.

Added Bonus and Promotions

The 200% first deposit bonus is just the beginning of an exciting range of rewards, offers, and ongoing bonuses Royal Ace has in store for you. The casino site awards monthly insurance to members of the VIP program and free spins on a recurring basis. Additionally, there are surprise free bets on progressive jackpot slots.

Is There a Loyalty Program at Grand Ivy Casino for CA Players?

Yes, Royal Ace casino does offer a loyalty program that’s tied to a multi-level VIP scheme. Being a loyal player has its own set of perks and rewards at the casino, with dedicated punters being able to claim specialized gifts, VIP exclusive bonuses,  and monthly insurance released at the close of each calendar month.

On top of that, all players get to earn comp points for every dollar they spend on real money games. The dollar amount you need to wager in order to earn one loyalty point will vary depending on your VIP level, as follows:

  •     Level 1 (Jack) – Earn 1 point for every $10 wagered
  •     Level 2 (Queen) – Earn 1 point for every $7.50 bet
  •     Level 3 (King) – Earn 1 point for every $5 wagered
  •     Level 4 (Ace) – Earn 1 point for every $5 wagered
  •     Level 5 (Royal Ace) – Earn 1 point for every $2 wagered

The good news is that you don’t have to keep track of misleading requirements or jump through all the loops to earn points. Royal Aces has an automatic loyalty program that’ll take care of everything.

Is Royal Ace Casino A Reputable Place to Play for CA Players?

Royal Ace doesn’t give any vibe of a reputable casino. For starters, the casino is owned and operated by Virtual Casino Group, a notorious rogue operator known for painfully slow payouts and sometimes no pays at all.

The casino has changed management severally, which says something about its business dealing and ability to maintain a good reputation. It was previously owned by Ace Revenue Group via Warren Cloud, but still, then there were so many complaints and criticism floating around about nearly similar issues of payments.

Another big criticism leveled against the casino is its horrible customer service. According to many complaints, customer support is non-responsive, rude, and unprofessional.

Bottom Line

There are few things that dissuade us from recommending Royal Ace Casino. It’s run and owned by a rogue operator, and for the most part, the casino itself has earned a reputation for non-payments, slow payouts, and lackluster customer support.



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