Established 2009

Black Diamond

Established in 2009, Black Diamond Casino is one online casino that’s particularly difficult to review. If you’re a player in the United States, the United Kingdom and well, just about everywhere else that isn’t Mexico, you’re going to have a tough task viewing the homepage in the first place, which is a red flag.

Regardless, the site, owned by DeckMedia N.V. Casino and licensed by the government of Curacao, has been going for a number of years. However, at this point, it’s somewhat of a miracle it’s made it this far.

Casino rating: 1 Star

 

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Bonus PointsWelcome Bonuses

This welcome package is a potential €6,750 bonus comprised of 5 separate deposits. The 1st deposit consists of a 200% match up to €2,000. The 2nd, 3rd and 4th deposits are a 100% match up to €1,000 each. And the 5th and final deposit is a 175% match up to €1,750. 25 free spins also come with this bonus.

1. Create an account with Black Diamond Casino.
2. On your first deposit, navigate to the “Claim a bonus” section.
3. From here, select “First Deposit Bonus Offer”.

Terms & Conditions:
*Only valid to new players and may only be used once.
*The deposit and bonus must be wagered 35x to get a withdrawal.
*The bonus funds and free spins all expire within 7 days.

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Become first to claim it !!

Bonus PointsFirst Deposit Bonuses

Get €6,750 bonus comprised of 5 separate deposits, starting with the first which consists of a 200% match up to €2,000. The 2nd, 3rd and 4th deposits are a 100% match up to €1,000 each. And the 5th and final deposit is a 175% match up to €1,750. 25 free spins also come with this bonus.

1. Create an account with Black Diamond Casino.
2. On your first deposit, navigate to the “Claim a bonus” section.
3. From here, select “First Deposit Bonus Offer”.

Terms & Conditions:
*Only valid to new players and may only be used once.
*The deposit and bonus must be wagered 35x to get a withdrawal.
*The bonus funds and free spins all expire within 7 days.

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Become first to claim it !!

Bonus PointsHigh-roller Bonuses

High Rollers can get a potential €6,750 bonus comprised of 5 separate deposits. The 1st deposit consists of a 200% match up to €2,000. The 2nd, 3rd and 4th deposits are a 100% match up to €1,000 each. And the 5th and final deposit is a 175% match up to €1,750. 25 free spins also come with this bonus.

1. Create an account with Black Diamond Casino.
2. On your first deposit, navigate to the “Claim a bonus” section.
3. From here, select “First Deposit Bonus Offer”.

Terms & Conditions:
*Only valid to new players and may only be used once.
*The deposit and bonus must be wagered 35x to get a withdrawal.
*The bonus funds and free spins all expire within 7 days.

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Become first to claim it !!

Bonus PointsReload Bonuses

Get a 100% bonus match when you reload for the 2nd, 3rd, and 4th times. The fifth time you reload, it’s a 175% bonus.

1. Create an account with Black Diamond Casino.
2. On your first deposit, navigate to the “Claim a bonus” section.
3. From here, select “First Deposit Bonus Offer”.

Terms & Conditions:
*Only valid to new players and may only be used once.
*The deposit and bonus must be wagered 35x to get a withdrawal.
*The bonus funds and free spins all expire within 7 days.

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Become first to claim it !!

Bonus PointsCrypto Bonuses

A 400% bonus for cryptocurrency deposits.

1. Complete your first 5 deposits on the €6,750 Welcome Bonus.
2. Use a cryptocurrency on your next 3 deposits

Terms & Conditions:
*Offer is only valid for the first 3 deposits after the initial Welcome Bonus.

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Black Diamond at a Glance

  1. US PLAYERS NOT ACCEPTED - If you’re looking for an online casino you’re able to play at in the States, Black Diamond isn’t for you. But don’t feel like you’re missing out all that much - we wouldn’t exactly recommend it if they did…
  2. PLENTY OF PROMOTIONS - If there’s one thing that Black Diamond Casino is good for it’s the promotions that you’ll find offered. With a huge list of promotions that change on a regular basis alongside the permanent welcome bonus and weekly offers - it’s hard to complain. 
  3. CASHBACK LOYALTY SCHEME - As far as loyalty schemes are concerned, Black Diamond Casino does have one of the very best out there. It might come as a surprise to some, but the 15% cashback on your week of bets that haven’t quite made it something we’re a fan of.
  4. MOBILE FRIENDLY - A fairly fresh site design helps the site function well across all major mobile devices and platforms.
  5. BLACKLISTED CASINO - Of all the pros that you’ll find at Black Diamond, the cons will, unfortunately, far outweigh. The site itself is blacklisted from all reputable review sites and for good reason too - but we’ll wait until we get a little deeper to show the full extent.

Black Diamond - Casino Slots

Asgard15 players claimed
Cleopatra's Gold6 players claimed
Fruit Frenzy11 players claimed
Ronin9 players claimed

Deposit and Withdrawal

Deposit Options

MasterCardMasterCard

  • Minimum: $25
  • No maximum

VisaVisa

  • Minimum: $25
  • No maximum

American ExpressAmerican Express

  • Minimum: $25
  • No maximum

SkrillSkrill

  • Minimum: $25
  • No maximum

NetellerNeteller

  • Minimum: $25
  • No maximum

ecoPayzecoPayz

  • Minimum: $25
  • No maximum

BitcoinBitcoin

  • Minimum: $25
  • No maximum

Withdrawal Options

SkrillSkrill

  • No minimum
  • No maximum

NetellerNeteller

  • No minimum
  • No maximum

Bank Wire TransferBank Wire Transfer

  • No minimum
  • No maximum

ecoPayzecoPayz

  • No minimum
  • No maximum

Rewards & Loyalty

VIP Program

Black Diamond Casino offers a VIP program to its players, which offers the opportunity to receive better bonuses and entry into exclusive tournaments. The player will rank on the VIP list by collecting VIP points. VIP points are accumulated in two ways – by depositing and wagering real money. For every $1 deposited, the player will receive 2 VIP points. For every $160 wagered, the player will receive another VIP point. It should be noted however that for every $1 successfully withdrawn, 2 VIP points will be deducted. Another benefit that VIPs receive is a higher maximum withdrawal from free bonuses. The max withdrawal for each tier is shown below:

Basic – €100

Silver – €100

Gold – €200

Platinum – €300

Titanium – €400

Master – €500

 

This next graph displays more benefits in detail for every level:

VIP Levels
VIP LevelBasicSilverGoldPlatinumTitaniumMaster
Customer support
Dedicated PROMOTIONS   
Exclusive TOURNAMENTS   
Personal and dedicated VIP HOST     
Exclusive EVENTS     
VIP Points Tier requirements0 - 1,0001,0005,00020,00050,000150,000
Earning VIP Points:2 VIP points will be added for each $1 (USD) deposited.
 1 VIP point will be added for every $160 (USD) wagered on any game.
Deduction of VIP Points:For each $1 (USD) approved withdrawal, 2 VIP points will be deducted.

 

Black Diamond Casino VIP players can also participate in exclusive tournaments with incredible prizes such as the Grand VIP Tournament. This tournament is available every Monday, Wednesday and Friday, and the player must deposit at least $500 to enter.

 

Players are awarded one tournament point for every $1 wagered on any slot games. Here are the prizes for each winning category:

1st place: $10,000

2nd place: $7,500

3rd place: $5,000

4th place: $2,500

5th - 10th places: $1,000

11th - 20th places: $1,000 casino chip

 

*Note that the casino chip prize has a 25x wagering requirement.

 

Promotions

200%

Get a deposit match as high as 200% depending on amount on Mondays.

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300%

Tuesdays get a 300% match with $1,000 deposit or more + smaller matches on lesser deposits.

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250%

Wednesdays get a 250% match on $500+ deposit, with smaller matches on lesser deposits.

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300%

Thursdays get a 300% match with $1,000 deposit or more + smaller matches on lesser deposits.

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250%

Fridays get a 250% match on $200+ deposit, with smaller matches on lesser deposits.

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350%

Deposit match as high as 350% ($1,000 or more) on Saturdays.

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250%

Sundays get a 250% match on $200+ deposit, with smaller matches on lesser deposits.

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Promotions Fine Print

Upon signup, the player will receive 25 spins absolutely free with no deposit required. The maximum amount that can be withdrawn from these free spins is €100, only when the winnings are first wagered at least 20x. Additionally, the player must have made at least one deposit. Not only must the free spins be used within 7 days after receiving them, but the wagering requirement of the winnings must be met as well. Otherwise, the free spins and winnings will be forfeited.

Similarly to the free spins, bonus funds also expire within 7 days after receiving them, unless the wagering requirements have been met. Wagering contributions differ between every game and the maximum spin/bet that can be placed with bonus funds is €5. The contribution percentages also depend on whether the bonus is a deposit bonus or a free bonus. The chart below outlines the differences:

 

GameDeposit Bonus ContributionFree Bonus Contribution
Slots100%25%
Video Poker20%5%
Roulette, Casino War, Mini-Baccarat10%2.5%
Blackjack2.5%0.625%

 

The only bonus that does not have a wagering requirement is the 15% cash back bonus. Cash back is only given however for real money losses, and not for bonus money losses. To qualify for cash back bonuses, players must not have any approved withdrawals within the last 7 days, and they must have at least one approved deposit in the last 7 days

Contact & Support

mail_outlinesupport@blackdiamondcasino.net

About Black Diamond

Software and games available 

To kick things off, it makes sense to take a look at the software and the games available at Black Diamond Casino. 

Software 

The software that players will see in the game is pretty standard stuff for the industry. 

Games will be taken care of with the Betsoft favorites alongside a couple of other software providers to give just a little variation in those available. A full list of software providers can be seen below:

  • Parlay, Rival, Betsoft, Pragmatic Play

Although there’s not a huge number of providers, there aren’t any complaints in this area and with the four providers keeping relatively up to date, games feel crisp and work well.  

Games available

The software providers might not lose the site any marks, but what games are actually available from Black Diamond Casino? 

Slots

First up, slots and at Black Diamond, there’s a good old chunk to choose from. 

There are over 400 games to sift through spanning just about every imaginable theme, jackpot, and slot-based goal. Whether it’s “Wolf Gold”, “Jumbo Joker” or “Monkey Warrior” that gets you excited about the reels, it’s all to play for at Black Diamond. 

There actually is a great selection of slots. 

Live casino

But it’s not just the digital games that players are able to use and with a dedicated live dealer section, it gives a whole new element to online play. 

Players are able to choose from live roulette, blackjack and baccarat, each with varying forms for a taste of the live-action. They’re not to everyone’s taste, but it’s always good to have a casino that at least offers them.

Table games 

The good old table games are the backbone of the casino market so it makes more than a little sense that Black Diamond comes with a great little selection. 

Players will find themselves able to pick from all kinds of classics including keno, pontoon, roulette, blackjack and plenty of others found under the category. 

Video poker

Last but not least comes video poker and when looking through the games available on Black Diamond, players will be pleasantly surprised with such a great selection. 

There are over 30 different forms of video poker that players can jump into including “Jacks or Better”, “Deuces Wild” and “All American”. Long story short, if you’re a fan of video poker, you’re going to find at least one game that you’ll love. 

Mobile capability
Thanks to relatively new site design, the mobile capability is looked after all thanks to a responsive site that functions great across all devices. Players will be free to access the site on each of the following: 

  • Desktop (Windows + Mac)
  • Tablet (Android + iPad)
  • iPhone 
  • Android

With no real need for a downloadable app, players shouldn’t be looking out for one anytime soon. There’s plenty enough capability in mobile browsers. 

Promotions and bonuses

If there’s one thing that Black Diamond has going for it, it’s the number of promotions and bonuses that are offered to their players. 

To kick things off, you’ll find a meaty first deposit bonus, topped up with 5 different bonuses to get yourself off on the right foot. Following that, you’ve got the weekly bonuses and we’re not just talking about one or two - but rather five or six for each day of the week. Put simply, it’s kind of insane. 

There’s an unreal number of bonuses, it’s just up to you whether or not you fancy collecting them. 

Welcome package - 5 Deposit Bonuses + 150 cash free spins 

  • 1st Deposit: 200% Bonus + 30 Free Spins
  • 2nd Deposit: 100% Bonus + 30 Free Spins
  • 3rd Deposit: 100% Bonus + 30 Free Spins
  • 4th Deposit: 100% Bonus + 30 Free Spins
  • 5th Deposit: 175% Bonus + 30 Free Spins

Free spins winnings will be credited in cash up to a maximum value of $200!

Weekly bonuses

Players that like their bonuses available year-round won’t be disappointed when they’re looking through the list available at Black Diamond Casino - there are more weekly bonuses, spreading across all seven days, than most of us could comprehend on the site. 

Monday 
  • Deposits of $200.00 or more will be entitled to an exclusive 200% bonus
  • Deposits of $100.00 to $199.00 you will be granted a complete 150% bonus
  • Deposits between $50.00 to $74.00 will collect a 50% bonus
  • Deposits between $75.00 to $99.00 will be granted a 75% bonus
  • Deposits up to $49.00 will receive a 25% bonus 
Tuesday 
  • Deposits of $1000.00 or more will find the players granted with a huge 300% bonus
  • Deposits of $500.00 to $999.00 will find an exclusive 250% bonus
  • Deposits of $200.00 to $499.00 will qualify for a 200% bonus 
  • Deposits of $100.00 to $199.00 will find bettors with a 150% bonus
  • Deposits between $75.00 to $99.00 will be granted a 75% bonus
  • Deposits between $50.00 to $74.00 will collect a 50% bonus
  • Deposits up to $49.00 will receive a 25% bonus 
Wednesday 
  • Deposits of $500.00 or more will gain a huge 250% bonus
  • Deposits of $200.00 to $499.00 will qualify for a 200% bonus 
  • Deposits of $100.00 to $199.00 will find bettors with a 150% bonus
  • Deposits between $75.00 to $99.00 will be granted a 75% bonus
  • Deposits between $50.00 to $74.00 will collect a 50% bonus
  • Deposits up to $49.00 will receive a 25% bonus 
Thursday
  • Deposits of $1000.00 or more will find the players granted with a huge 300% bonus
  • Deposits of $500.00 to $999.00 will find an exclusive 250% bonus
  • Deposits of $200.00 to $499.00 will qualify for a 200% bonus 
  • Deposits of $100.00 to $199.00 will find bettors with a 150% bonus
  • Deposits between $75.00 to $99.00 will be granted a 75% bonus
  • Deposits between $50.00 to $74.00 will collect a 50% bonus
  • Deposits up to $49.00 will receive a 25% bonus 
Friday 
  • Deposits of $200.00 or more will qualify for a 250% bonus
  • Deposits of $100.00 to $199.00 will find bettors with a 150% bonus
  • Deposits between $75.00 to $99.00 will be granted a 75% bonus
  • Deposits between $50.00 to $74.00 will collect a 50% bonus
  • Deposits up to $49.00 will receive a 25% bonus 
Saturday 
  • Deposits of $1000.00 or more will qualify for the largest 350% bonus
  • Deposits of $500.00 to $999.00 will find an exclusive 300% bonus
  • Deposits of $200.00 to $499.00 will qualify for a 250% bonus 
  • Deposits of $100.00 to $199.00 will find bettors with a 100% bonus
  • Deposits between $75.00 to $99.00 will be granted a 75% bonus
  • Deposits between $50.00 to $74.00 will collect a 50% bonus
  • Deposits up to $49.00 will receive a 25% bonus 
Sunday 
  • Deposits of $200.00 to $499.00 will qualify for a 250% bonus 
  • Deposits of $100.00 to $199.00 will find bettors with a 150% bonus
  • Deposits between $50.00 to $74.00 will collect a 50% bonus
  • Deposits up to $49.00 will receive a 25% bonus 

Loyalty rewards

Instead of a simple traditional comp points-based system used by the majority of casinos to form the basis of their loyalty rewards, Black Diamond does things just a little differently. 

A cashback system spans the site meaning that players can rake back some of their wagered deposits through the week. That’s a huge 15% of what you’ve already wagered right back in your pocket where it belongs. 

For example, if a player was to deposit $50 on Monday and a further $30 on Wednesday, providing that they’ve not had an approved withdrawal during the week in question, they are entitled to loyalty cashback at 15%. For the $80 wagered in the week, they’ll receive $12 back to use on the Monday following.  

As much as we hate to admit it, it’s quite a clever system and although it doesn’t particularly favor winning players, it is a nice feature if you catch yourself on a losing streak. 

Deposit methods 

When it’s time to deposit at Black Diamond Casino, players will see a whole host of different methods that they’re able to choose to build a healthy bankroll. 

The typical MasterCard, Visa and Bank Wire Transfer are all available alongside some more exotic methods including Bitcoin and WebMoney. You can see the full list of deposit methods below: 

  • American Express, Bank Wire Transfer, EcoPayz, MasterCard, Money Transfer, Neteller, Paysafe Card, Visa, Entropay, iDEAL, POLi, QIWI, Skrill, Bitcoin, WebMoney

There’s nothing negative we can say about the number of deposit options. 

Withdrawal methods 

Players will see numerous withdrawal methods available to pick and choose from covering both the basics and some of the more interesting withdrawal methods. 

There’s the typical bank wire transfer, Netteller and Skrill to choose from alongside Bitcoin for those that like to wager with crypto. You can see the full list of expected withdrawal methods below: 

  • Bank Wire Transfer, Neteller, EcoPayz, Skrill, Bitcoin, Paper Check, Ethereum 

Withdrawal times will, of course, depend on the withdrawal method chosen, however, there’s plenty of nightmare stories surrounding the topic. You can see the full list of expected withdrawal times below: 

  • EWallets: 24-48 hours
  • Credit / Debit Cards: Not offered
  • Bank Transfers: 7-10 days
  • Cheques: 10-21 days
  • Pending Time: 48-72 hours

There is, unfortunately, a very small withdrawal limit of just 1000 USD per week meaning that players might see some serious difficulty when it’s time to cash out and take home their winnings.  

However, that’s the last of many players problems as we’re seeing numerous player accounts stating just how much of a headache withdrawals actually are. With reports of forbidden withdrawals and clueless customer service, it’s in players’ best interest to give this site a miss.

Criticism / Controversies

Moving on to the criticism and controversies of Black Diamond Casino and we’re seeing a serious sized chunk of issues surrounding the site. 

The Deck Media Group

Black Diamond Casino is owned by the Deck Media Casinos group, a group with associations with Fair Go Casino. 

Fair Go has a number of negative reviews and examples of unjust behavior in the industry, but it’s perhaps the seizing of a player’s high 5 figure win that was the least acceptable. In this example, a player had exceeded the maximum allowed bet when playing with a bonus and, rather than confiscating the balance, the operator chose to say that the violation would be overlooked. 

Although this sounds like an attempt at a gesture of good-will, the player then went on to complete the wagering requirements and play on with their remaining balance. At this point, their balance rose to $90,000+ and, when looking to withdraw funds, the operator refused, citing their previous overlook violation. The group did not inform the player nor give any prior information regarding the outcomes, leaving the player out of pocket. 

Ultimately, it would seem that the group is abusing power and simply looking for any reasoning to avoid paying the player their rightfully earned winnings. 

Lack of available countries 

Upon researching the casino in question, a number of red flags were identified when looking to find information surrounding the availability of play. 

As of current, there is a very limited number of countries of which the site can be accessed, a huge issue when looking for a trustworthy site. It may sound somewhat far-fetched, but the site does not accept players from the following countries: 

 

  • Afghanistan, American Samoa, Belgium, Brunei, Bulgaria, Cambodia, Chad, Congo - Brazzaville, Congo - Kinshasa, Eritrea, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Greece, Guadeloupe, Guam, Guinea-Bissau, Haiti, Hong Kong SAR China, Iran, Iraq, Israel, Italy, Libya, Martinique, Monaco, Myanmar [Burma], Netherlands, North Korea, Philippines, Puerto Rico, Romania, Singapore, Somalia, Sudan, Syria, Tajikistan, Turkey, Turkmenistan, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States, Uzbekistan, Venezuela, Yemen, Zimbabwe.

 

Not exactly something to brag about. 

Low withdrawal limits 

If you do manage to slip through the net as one of the lucky ones, managing to withdraw some of your winnings, you’ll have a challenge in collecting them in one go. 

There is a 1000 USD per limit imposed in the withdrawals, not ideal if you’re managing to capitalize on a high 5 figure sum as previous. Ultimately, it seems the site is determined to prevent you from withdrawing your money. 

Bottom line

The bottom line of Black Diamond Casino is one that comes to a swift end - if you’re looking to find a new online casino - it shouldn’t be this one. 

Yes, the site has a great selection of games and plenty of different jaw-dropping promotions and bonuses 7 days per week - but they’re not much use if you’re unable to actually withdraw any of your winnings. Yes, the loyalty scheme might be on the better ones that we’ve seen in the online casino market, but that doesn’t mean that the site should be trusted in the slightest. 

There’s far more bad than good when looking at Black Diamond Casino and there’s plenty of other online casinos to choose from. 

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