Software and Games Available 

Software

While there is a lack of certification, the site’s software presents a couple of Central Dispute System corporation (CDS) logos at the bottom of some pages. This firm runs alongside RTG, Prism Casino’s gaming developer. However, if you go to their site, they do have SSL encryption to settle some nerves.

Plus, Prism Casino’s site itself also has SSL encryption, which should give users some peace of mind knowing that their personal and financial details are protected from third-parties. 

However, the lack of credible license information on the website suggests that the site may not be wholly trustworthy.

Games available 

Prism Casino has an extensive range of games for players to choose from. This is impressive considering they are all provided by the same developer.

Real-Time Gaming (RTG) has a track record of producing great games, especially in the US market. They have table games like Roulette and Blackjack, as well as more than 180 unique slots available. Players can try video poker, or something from their full list of speciality games including Craps, Keno and Magic 7’s.

Slots

Without an account, players cannot search and filter through different gaming options. Therefore, you are left with 180 games to scroll through to determine if you’ll be interested in them. 

Thankfully, if you click on each game, you go to a dedicated page that provides all the information you need. 

And once you’re logged in, the layout is completely different and the site looks like it’s gone through a major redesign. You’ll be able to search and filter through your options, sorting by name, most popular, and jackpots. You can also sort by theme to find the best games for you.

So while the menus aren’t great for outsiders, once you create an account and log in, the experience is much improved. And the selection of games is a big (and much needed) positive.

Whether you want to play something modern or just fancy a crack at a 3-reel classic, you’ll find a game that meets your play style.

Popular slots at this site include “Goldbeard,” a world favorite pirate slot where you can sail the seven seas on the hunt for treasure. You’ll also find plenty in the Free Games feature as you can can trigger 24 free games initially. This game also has scatters that trigger additional free games for added fun. 

You can also strike it rich with progressive slots such as “Green Light.” Based on a racing car theme, you’ll be lining up a variety of motor racing themed symbols for a chance to win big. 

However, what really puts the pedal to the metal is the Green Light Racing Feature. Choose your car and, if you finish first or second in the bonus race, you’ll move on to a bigger bonus race with even bigger prizes up for grabs.

Or how about a bit of animated slot fun with the hardest-working slot character – Builder Beaver. It’s time to head down to the logging company as Builder Beaver tries to earn a living, and you can win yourself a Sign Up Free Games Feature and a Beaver Free Games Feature.

There are also movie-themed slots like the “Three Stooges,” ancient Egyptian-themed slots like “Cleopatra’s Gold,” or jewel and gem-themed slots like one of RTG’s latest releases “Gemtopia.”

Other Games

Along with the slots, players can enjoy table games such as blackjack, baccarat, roulette, and video poker. You can also find speciality games that include keno and scratch cards 

But if you love live casino games, you may want to look elsewhere. The lack of live casino games comes down to RTG, which has decided not to add any of its live casino games to Prism Casino.

Considering that Prism Casino has been around for some time now and RTG has yet to update its library for live dealer games, it’s a safe bet to assume they aren’t coming any time soon either.

Mobile capability 

If you want to play any of the games right away, simply use the Instant Play feature. You can find it on the main page toolbar. However, the games are only demo versions, which is fine if you are new, as you can practice before trying for real on the desktop version.

In terms of mobile capability, Prism Casino does not have a dedicated mobile app to download. Instead, you can access the casino through your device’s web browser on both Android and iOS platforms.

But while this would seem to indicate that actual real-money mobile play is possible, you couldn’t be more wrong. In fact, none of the games load on a mobile device, so if you did want to play on-the-go, you’re out of luck.

Promotions and bonuses

Prism Casino does have a welcome bonus to offer new players. You can claim a 350% deposit bonus up to £3,500. It comes with a 20x wagering requirement for slots, meaning that you must wager 20x your initial deposit before you can withdraw any of your winnings. 

But each game type contributes to the wagering requirement differently. For example, blackjack has a 40x wagering requirement, but roulette does not contribute towards wagering requirements. Therefore, it’s vital that you check the terms and conditions.

Also note that the maximum you can withdraw using this bonus is £100.

The minimum deposit required to unlock this bonus is £30 but players can deposit up to £1,000.

Overall, this is not an impressive sign-up offer. The terms and conditions are very complicated. Plus, the wagering requirements are higher than most other online casinos.

On a brighter note, Prism Casino does give existing players the chance to take advantage of frequent extra promotions and bonuses. They offer monthly bonuses, such as “Graveyard Specials” that give players exclusive cashback rewards and free chip specials.

Members can also get Prism bonus codes. These are usually meant to be used on slots and keno. If you are looking for offers for video poker and table games, you will be pleasantly surprised at their frequency.

Loyalty rewards

Prism Casino has a pretty average loyalty scheme. For every 100 comp points you earn through wagering, you will get £1 back. You must earn 1,000 comp points though before you can start to withdraw your cashback.

The VIP system has various tiers. Players progress up the tiers as they wager more money, from High Roller all the way up to Platinum. Benefits include larger maximum payouts beyond the £3,000 a week allowed for ordinary players, monthly insurance on losses, bigger multipliers on cashouts with free chips and more.

To earn High-Roller Status at Prism Casino, players must make a one-time deposit of £500 and continue to deposit, on average, £100 or more per deposit. However, after deposits exceed £10,000, players will automatically reach the next VIP level.

As players make their way up the ranks, the bigger and better the loyalty rewards. For example, when they reach Platinum status, they can withdraw £10,000 a week, get 50% insurance on weekly losses, 7x cashout with free chips, and more.

For reference, to become a Platinum member, you must make a one-time deposit of £10,000 and continue to deposit, on average, £2,500 or more per deposit.

They do have a dedicated page for more information on their VIP tiers. Be sure to check it out if you are interested. 

Payment methods 

Prism Casino has a dedicated banking page to make deposits and withdrawals.

Here are the deposit methods:

• Credit and Debit card (Visa and MasterCard)
• Digital wallets (Neteller)
• Bitcoin

As you can see, this is fairly limited. 

Based on the how the site has handled other areas, it’s unlikely that more payment methods will become available any time soon.

In terms of withdrawals, here are the available options:

• Debit and credit cards (Visa and MasterCard)
• Digital wallets (Neteller)
• Bank transfer
• Cheque

One of the biggest concerns players have with online casinos is the time it takes to complete a withdrawal. In the case of Prism Casino, the withdrawal times are among the expected average for the industry:

• Withdrawals to credit and debit cards take around 7 business days
• Withdrawals to Neteller take around 7 business days
• Bitcoin withdrawals take around 7 business days
• Bank wire withdrawals take between 7-10 business days
• Bank cheque withdrawals take between 3-8 business days

However, this information is not clearly stated on the website and came from talking to a customer service representative. Needless to say, it belongs on the payment information page.

It’s also important to highlight that, unless you are a VIP member, withdrawals are limited to just £2,500 per week. If you are a high roller, but don’t plan on becoming a VIP, you will find this limit small and annoying.

Finally, Prism Casino only accepts USD.

Criticism / Controversies

There are many things to discuss here.

First, there is the lack of licensing information. This should be a big red flag to anyone, let alone if you are new to online casinos. Casinos operating without a license are not only likely to be up to some shady business, but they are also illegal. 

If you ever find yourself at a casino that doesn’t show their regulator’s or license information, you should leave as quickly as you can.

If you stick around anyway, you’ll clearly see that the overall site needs an update. Sure, when you create an account, everything seems OK, but if you’re there just to browse, it looks really old and outdated. They could make their existing information more presentable for visitors. After all, if no one can understand what’s going on, they won’t want to stay and play.

And of course, there’s the lack of payment options. There are not that many, which is another sign that perhaps there is something fishy going on here. 

Bottom Line

To give some credit where it’s due, the games at Prism Casino are good. Thanks to RTG, there is a strong selection so players can find something to play and enjoy. Also, if you’re an existing member, the frequency of new offers is something to look forward to on a regular basis.

However, there are many criticisms, as noted above, that prevent Prism Casino from being a site you can trust. If you are looking for a new online casino, you are far better off looking somewhere else. In the future, they may update their site so that all the above issues are fixed - but don’t hold your breath.