Established 2008

Planet 7 Casino

Planet 7 Casino has been in the online casino industry for a number of years but, unfortunately, they have not developed a good reputation. There have been multiple reports suggesting that this online casino is involved in some rather unsavory business activities. For example, there have been multiple complaints about delayed payments and poor customer service. 

These issues happen on some of its sister sites, too, so it can only be assumed that this is down to the management. Planet 7 Casino is run by Ace Revenue, a company with a history of rogue casinos and management changes. Recently, the support team has been relocated from Costa Rica to Eastern Europe.

Casino rating: 1 Star

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Bonus PointsWelcome Bonuses

A 200% bonus offered to all brand new players immediately after registration.

1. Create an account with Planet 7 Casino.
2. After you log in. Click on "Cashier".
3. On the Deposit page select your preferred deposit method.
4. Deposit a minimum of $30.
5. Click on the “Bonuses” tab.
6. Select your welcome bonus and use the code WELCOME200.

Terms & Conditions:
*Bonuses funds AND deposits must be wagered either 30x on Slots, Keno, Scratch Cards and, Bingo or 60x times playthrough requirement for Table Games and Video Poker, before withdrawing.
*Minimum deposit is $30.

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bonus code

WELCOME200

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Bonus PointsFirst Deposit Bonuses

Make your first deposit and receive a 200% bonus offered to all brand new players immediately after registration.

1. Create an account with Planet 7 Casino.
2. After you log in. Click on "Cashier".
3. On the Deposit page select your preferred deposit method.
4. Deposit a minimum of $30.
5. Click on the “Bonuses” tab.
6. Select your welcome bonus and use the code WELCOME200.

Terms & Conditions:
*Bonuses funds AND deposits must be wagered either 30x on Slots, Keno, Scratch Cards and, Bingo or 60x times playthrough requirement for Table Games and Video Poker, before withdrawing.
*Minimum deposit is $30.

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bonus code

WELCOME200

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Bonus PointsDeposit Match Bonuses

Get a 275% match bonus + 30 Free Spins on Kung Fu Rosters.

1. Create an account with Planet 7 Casino.
2. After you log in. Click on "Cashier".
3. On the Deposit page select your preferred deposit method.
4. Deposit a minimum of $30.
5. Redeem your bonus by selecting 'Enter Code' and entering VALHALLA.

Terms & Conditions:
*Bonuses funds AND deposits must be wagered either 30x on Slots, Keno, Scratch Cards and, Bingo or 60x times playthrough requirement for Table Games and Video Poker, before withdrawing.
*The free spins come with a 5x playthrough.
*Minimum deposit is $30.

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bonus code

VALHALLA

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Bonus PointsDeposit Match Bonuses

A 250% match deposit bonus.

1. Create an account with Planet 7 Casino.
2. After you log in. Click on "Cashier".
3. On the Deposit page select your preferred deposit method.
4. Deposit a minimum of $30.
5. Redeem your bonus by selecting 'Enter Code' and entering 250MORE.

Terms & Conditions:
*Bonuses funds AND deposits must be wagered either 30x on Slots, Keno, Scratch Cards and, Bingo or 60x times playthrough requirement for Table Games and Video Poker, before withdrawing.
*Minimum deposit is $30.

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bonus code

250MORE

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Bonus PointsMobile Casino Bonuses

A 175% no-playthrough bonus on all games with no cash-out limit.

1. Create an account with Planet 7 Casino.
2. After you log in. Click on "Cashier".
3. On the Deposit page select your preferred deposit method.
4. Deposit a minimum of $30.
5. Redeem your bonus by selecting 'Enter Code' and entering THEWORKS175.

Terms & Conditions:
*Bonus funds AND deposit must be wagered at least 1x before withdrawal.
*The bonus funds are not cashable.
*To withdrawal the total balance must be greater than the bonus amount.
*If you use an "All Allowed Games" deposit bonus/coupon, at least 50% of your gameplay must be on slots before requesting a withdrawal.
*There is no max cash-out for this bonus.
*Minimum deposit is $30.

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bonus code

THEWORKS175

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Bonus PointsReload Bonuses

Get a 175% no-playthrough bonus on all games with no cash-out limit when you make a deposit.

1. Create an account with Planet 7 Casino.
2. After you log in. Click on "Cashier".
3. On the Deposit page select your preferred deposit method.
4. Deposit a minimum of $30.
5. Redeem your bonus by selecting 'Enter Code' and entering THEWORKS175.

Terms & Conditions:
*Bonus funds AND deposit must be wagered at least 1x before withdrawal.
*The bonus funds are not cashable.
*To withdrawal the total balance must be greater than the bonus amount.
*If you use an "All Allowed Games" deposit bonus/coupon, at least 50% of your gameplay must be on slots before requesting a withdrawal.
*There is no max cash-out for this bonus.
*Minimum deposit is $30.

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bonus code

THEWORKS175

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Bonus PointsOnline Slots Bonuses

A 450% bonus on more than 150 slots games.

1. Create an account with Planet 7 Casino.
2. After you log in. Click on "Cashier".
3. On the Deposit page select your preferred deposit method.
4. Deposit a minimum of $50.
5. Redeem your bonus by selecting 'Enter Code' and entering SLOTSCRAZY450.

Terms & Conditions:
*Bonuses funds AND deposits must be wagered either 30x on Slots, Keno, Scratch Cards and, Bingo or 60x times playthrough requirement for Table Games and Video Poker, before withdrawing.
*Maximum cashout is 10x the bonus amount.
*Minimum deposit is $30.

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bonus code

SLOTSCRAZY450

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Bonus PointsDeposit Match Bonuses

A 325% match bonus + 50 free spins on Cash Bandits 2.

1. Create an account with Planet 7 Casino.
2. After you log in. Click on "Cashier".
3. On the Deposit page select your preferred deposit method.
4. Deposit a minimum of $30.
5. Redeem your bonus by selecting "Enter Code" and entering TRYAGAIN.

Terms & Conditions:
*Bonuses funds AND deposits must be wagered either 30x on Slots, Keno, Scratch Cards and, Bingo or 60x times playthrough requirement for Table Games and Video Poker, before withdrawing.
*The free spins come with a 5x playthrough.
*There is no max cash-out for this bonus.
*Minimum deposit is $30.

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Bonus PointsFree Spins No Deposit Bonuses

Receive 25 free spins on Trigger Happy Slot from RTG. No deposit required!

1. Claim your bonus using CODE: WILDEST25
2. Use your free spins on Trigger Happy Slot

Terms & Conditions
1. There is a 35x playthrough requirement
2. The maximum cashout is $100
3. No deposit is required to claim this bonus

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bonus code

WILDEST25

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Bonus PointsTable Games Bonuses

A 175% no-playthrough bonus on all games, including table games, with no cash-out limit.

1. Create an account with Planet 7 Casino.
2. After you log in. Click on "Cashier".
3. On the Deposit page select your preferred deposit method.
4. Deposit a minimum of $30.
5. Redeem your bonus by selecting 'Enter Code' and entering THEWORKS175.

Terms & Conditions:
*Bonus funds AND deposit must be wagered at least 1x before withdrawal.
*The bonus funds are not cashable.
*To withdrawal the total balance must be greater than the bonus amount.
*If you use an "All Allowed Games" deposit bonus/coupon, at least 50% of your gameplay must be on slots before requesting a withdrawal.
*There is no max cash-out for this bonus.
*Minimum deposit is $30.

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bonus code

THEWORKS175

Planet 7 Casino at a Glance

  1. UNITED KINGDOM & US PLAYERS ACCEPTED - Great news if you want to join in and play from the UK or US; Planet 7 Casino is currently offering those in the states and United Kingdom the chance to sign up.
  2. MOBILE FRIENDLY - You can take your favorite games anywhere and play at any time. There is nothing to download so you can load up and play instantly.
  3. MEDICORE BONUSES - New or existing United Kingdom players don’t get the best bonuses in the world. They are average at best.
  4. LACK OF LICENSE - If you try and find a license on this website, you will be looking for a long time. It’s supposedly been granted a license by the government of Costa Rica but there is no evidence that this is true.
  5. TERRIBLE WITHDRAWALS - This online casino is very slow at processing withdrawals. You will have to wait for more than 10 days to get your money after requesting a withdrawal.

Planet 7 Casino - Casino Slots

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Deposit and Withdrawal

Deposit Options

MasterCardMasterCard

  • No minimum
  • No maximum

VisaVisa

  • No minimum
  • No maximum

ecoPayzecoPayz

  • No minimum
  • No maximum

NeosurfNeosurf

  • No minimum
  • No maximum

BitcoinBitcoin

  • No minimum
  • No maximum

Withdrawal Options

Bank Wire TransferBank Wire Transfer

  • No minimum
  • No maximum

ecoPayzecoPayz

  • No minimum
  • No maximum

Rewards & Loyalty

Comp Points

Like most other casinos, Planet 7 Casino awards comp points to its players for making wagers. Players can earn comp points at the rate of 1 point per every $10 wagered. The points can be redeemed for bonus cash at the rate of $1 per 100 comp points. However, in order to do so, the player must have at least 1,000 comp points already collected, and their balance must be $0. Once wagering requirements are met, the player can only withdraw a maximum of 1x the amount of bonus cash redeemed from the comp points, meaning that they cannot win extra money from betting this cash.


VIP Progam

Planet 7’s VIP program offers a wide variety of benefits. VIPs will enjoy perks such as monthly insurance on wagers, extra comp points as well as exclusive bonuses. A more detailed visualization of the different VIP levels and their associated benefits are shown below:

 

VIP Level      1            2      345
Wager Amount for 1 Comp Point$10$7.50$5$5$2
Birthday / Anniversary Gifts
Monthly Insurance Amount$10,000$25,000$50,000

 

Other exclusive VIP bonuses range from 300% - 350% deposit match bonuses to reward the player with even more money to play with. Planet 7 Casino also recommends their VIPs to be constantly looking for new exclusive bonuses as new ones are added all the time.

Lastly, Planet 7 Casino allows players to play with a Players Rewards Card, which not only helps with the ease of depositing and withdrawing, but also opens the opportunity for further benefits as well.

 

Promotions

275%

Jackpot Hunter bonus to play on jackpots of your choice.

Play Now
Promotions Fine Print

The standard wagering requirement for all bonuses are shown in the chart below. This includes funds redeemed from deposit bonuses, free bonuses as well as comp points:

 

GamesWagering Requirement
Slots, Keno, Bonus Bingo and Scratch Cards30x
Table Games and Video Poker60x

 

Bonus funds cannot be used in Roulette, Craps, Baccarat, Pai Gow Poker, Pontoon 21, War, Sic Bo, and/or "Shooting games" -e.g. Fish Catch.

In terms of free bonuses, players cannot redeem them consecutively. They had to have made at least one real-money deposit bonus in between each one. Also, if the promotion is not a deposit bonus, the player’s account must be less than $5 in order to be eligible to redeem it.

If the promotion is a deposit bonus, a couple more rules apply: Firstly, the minimum withdrawal for any deposit bonus is always the sum of the deposit + the bonus funds, which means that the player has to at least break even before they can withdraw. Also, if the deposit bonus is allowed on all games, then at least 50% of your wagering must be placed on slots in order to qualify for a withdrawal.

Planet 7 Casino also offers cash back on losses. The rules that apply are as follows: In order to qualify for cash back, the player must not have made a withdrawal over the past 7 days, and they must have a balance under $10. Also, the player must have deposited at least $50 over the last 7 days. If the player does receive cash back, the maximum winnings are 2x the amount, and the minimum withdrawal is $100.

Contact & Support

mail_outlinehelp@planet7casino.com
|
phone(888) 402-2065

About Planet 7 Casino

What Software and Games Does Planet 7 Casino Have?

Let’s start with a quick rundown of the software and games they’re working with.

Software 

Planet 7 Casino is powered by Realtime Gaming (RTG), a respected and successful game developer that has built a solid reputation for reliable and fair gaming.

Players enjoy RTG gaming because they can expect a trouble-free experience. The quality may not be top-tier but they tend to meet most players’ requirements for style of play. 

Since the games are all powered by RTG, Planet 7 Casino games come with a downloadable client but they can be played using Flash and mobile devices. 

Games available 

The heart of every online casino lies in the game lobby, no matter how big or how small it is. If it has some of your favorite titles, you are going to have a much more enjoyable time than if you play somewhere with random and unknown games.

Now, with this in mind, it would make sense to have as many games in your library as possible to cover the most possible favorites, right? Well, Planet 7 Casino doesn’t feel this way.

Instead of having a number of game developers providing their own unique selection of titles, this online casino relies solely on Realtime Gaming. In fairness, this company has a good reputation in the online gaming world for providing a solid, yet functional experience.

It’s easy to find the games at Planet 7 Casino because they are located on the site’s homepage. If you don’t know what to play first, try out their featured games. The games located in that category are those the casino recommends you play.

There is also a “New Games” category where the casino’s latest offerings are available.

Apart from these two categories, all games can be split into the following main categories: Slots and Other Games.

If you click “All Games”, you will be taken to another page where you can find a better breakdown of the available games.

Here is what you can expect from Planet 7 Casino.

Slots

Video slots take up the most space in the game lobby.  This is expected since they are the most popular games. Here are some of the titles on offer at Planet 7 Casino:

  • Achilles
  • Caesar’s Empire
  • Count Spectacular
  • Derby Dollars
  • Dragon Orb
  • Dream Run
  • Eagle Shadow Fist
  • Eternal Love
  • Fantasy Mission Force
  • Gemtopia
  • Ghost Ship
  • Golden Lotus
  • Green Light
  • High Fashion
  • Megaquarium
  • Ninja Star
  • Ocean Oddities
  • Paydirt
  • Red Sands
  • Samba Sunset
  • Secret Symbol
  • Texan Tycoon
  • Triple Twister
Table Games

Since this online casino is powered by Planet 7 Casino, don’t expect too many table games. However, the selection is more than enough to cover the basics so it will be hard to name something popular that they don’t have.

Here are some of the table games on offer at Planet 7 Casino:

Video Poker

If you are looking for the slots experience but want to engage your brain a little more, video poker is the game for you. Over at Planet 7 Casino, there are quite a lot of games to whet your appetite and keep you playing.

Here are some of the video poker games you can play:

  • Aces & Eights
  • All American Poker
  • Bonus Deuces Wild
  • Bonus Poker
  • Bonus Poker Deluxe
  • Deuces Wild
  • Double Bonus Poker
  • Double Double Jackpot Poker
  • Jacks Or Better
  • Loose Deuces
  • Sevens Wild
Specialty Games

These are games that don’t fit into any of the previously mentioned categories.

Specialty games include:

  • American and European Roulette
  • Banana Jones
  • Craps
  • Fish Catch
  • Keno
  • Treasure Tree

Can I Play Planet 7 Casino On My Mobile Phone?

Planet 7 Casino has never faced any issues when it comes to design. The layout is good, with black, red and yellow colors working well together. The casino itself is easy to use but it operates best on mobile devices.

On smartphones and tablets, the casino is simple to navigate. All the options, settings and features can be accessed at the touch of a button. Once you play this online casino on your mobile device, chances are you will not want to go back to playing on your desktop.

Another advantage is that you can play anywhere at any time. However, as with the desktop version, you cannot play any of the games unless you have created an account and logged in.

If you want to try out some new games for the first time, this can be a little annoying. After all, you don’t want to have to pay to play a game when you have no idea what you’re doing.

What Bonuses and Promotions Does Planet 7 Casino Have?

Many players like examining what an online casino can offer in terms of bonuses and promotions before they sign up. For most of these particular players, terms and conditions can be the difference between choosing one casino over another. 

For this reason, online casinos are always coming up with creative ways to bring in new customers.

Planet 7 Casino is no different. They have many promotions. However, there are some issues, which we will soon explain, that should prevent you from playing here.

Nevertheless, if you are still interested in what they have to offer you, here is a rundown of their promotions and bonuses.

There is a 200% welcome bonus for which every customer is eligible. This isn’t too bad but there are other deposit bonuses to take advantage of, depending on your status.

There is also a $25 free chip to claim upon signing up.

They also have Trading Cards with which you can get some extra bonuses such as match bonuses and extra spins.

Does Planet 7 Casino Have a Loyalty Program?

Planet 7 Casino had a 5-tier VIP program for players. As players move up each tier, they unlock more perks to enhance their experience at the tables.

These perks include higher table limits, monthly insurance, dedicated hosts, expedited cash outs, a better comp points to wagered money ratio and more.

Here are some details about each specific level:

Level 1 benefits:

  • 2x table limits
  • Exclusive access to VIP promotions and bonuses
  • Weekly cashbacks 
  • 10% monthly insurance 
  • 1 comp point per $10.00 

Level 2 benefits:

  • Personal Account Manager
  • 4x table limits (4X)
  • Exclusive access to VIP promotions and bonuses
  • Weekly cashbacks 
  • 10% monthly insurance 
  • 1 comp point per $7.50 

Level 3 benefits:

  • Fast track on withdrawals
  • Personal Account Manager
  • 8x table limits
  • Exclusive access to VIP promotions and bonuses
  • Weekly cashbacks 
  • 15% monthly insurance 
  • 1 comp point per $5.00 

Level 4 benefits:

  • Personal and dedicated VIP host
  • Exclusive Gifts 
  • Fast track on Withdrawals
  • 20x table limits
  • Exclusive access to VIP promotions and bonuses
  • Weekly cashbacks 
  • 17% monthly insurance 
  • 1 comp point per $5.00

Level 5 benefits:

  • Luxury VIP rewards 
  • Personal and dedicated VIP host
  • Fast track on withdrawals
  • 40x table limits
  • Exclusive access to VIP promotions and bonuses
  • Weekly cashbacks 
  • 20% monthly insurance 
  • 1 comp point per $2.00

Players can redeem comp points for cash. Every 100 comp points can be redeemed for $1. This is actually above average for the online casino industry.

What Deposit Methods Does Planet 7 Casino Offer?

There are a few deposit methods at Planet 7 Casino that are widely recognized across the online casino industry. Bear in mind, though, that this online casino only accepts US dollars; if you wish to deposit in some other currency, you could face a conversion charge.

Planet 7 Casino accepts:

  • Debit and credit card (Visa and MasterCard)
  • Digital wallets (Neteller and more)
  • Bitcoin

However, that seems to be it. If you want to learn more, you would have to contact their customer support team. 

What Withdrawal Methods Does Planet 7 Casino Offer?

While you can deposit using your cards, you cannot use them when requesting a payout.

The available options to include bank transfer and bank checks only.

This is the point where trust in this online casino runs out.

Planet 7 Casino claims to process withdrawals between 5-7 business days after requests are made.  However, it can take much longer than that to get the money into your account.

Furthermore, there is a maximum withdrawal limit of $2,500 a week and a minimum of $100. On top of that, you may even be charged a processing fee, which certainly is not right!

If you have come this far and were thinking that this casino seems a good place to play, the facts about withdrawals should hopefully put you off.

Is Planet 7 Casino a Safe Place to Play?

We have already mentioned the issues surrounding withdrawals - a massive criticism of this online casino.

It gets worse.

There are also many complaints about Planet 7 Casino’s customer support. This is another aspect that many players see as a turn off.

According to the casino, customer support is available at all hours of the day, 7 days a week. There should also be different ways for you to get in contact with their teams.

Before you get in touch, it’s always best to check out the FAQs to get quick answers.  Here you will find what you’re looking for most of the time.

In the case of Planet 7 Casino, the FAQ section is very slim so you will likely have to contact the inept support team.

It’s also worth noting that Planet 7 Casino supposedly operates under a gambling license granted by the government of Costa Rica. However, if you tried to find any evidence of this, you are out of luck.

Bottom line

Just avoid this online casino. Its history of slow payouts combined with a lack of proof of a valid license and poor customer support is enough to put off even the riskiest of players. There are many more trustworthy online casinos available for play

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