Established 2001

Grand Hotel Casino

This online casino has been around for more than two decades, but you wouldn't know that from its mobile-friendly design. The Grand Hotel Casino also hosts a full range of games from Microgaming, one of the top providers online. 

Grand Hotel is licenced by the Kahnawake Gaming Commission and owned by the Casino Rewards Group. Furthermore, the games are tested and certified for fairness by eCOGRA. Moreover, this casino does everything in its power to ensure a safe environment, by closely monitoring possible fraud and removing suspicious accounts.

Casino rating: 2.5 Stars

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Bonus PointsWelcome Bonuses

The first part of the welcome bonus is distributed over 4 deposits up to a total of £560. Earn a 100% match bonus up to £100 on your 1st deposit, 50% up to £150 on your 2nd, 30% up to £150 on your 3rd and 20% up to £160 on your 4th. The remaining £5,000 consists of other weekly bonuses and promotions available during your first year on the site.

1.Create an account with Grand Hotel Casino
2. Deposit a minimum of £20.
3. Redeem your bonus.

Terms & Conditions:
*To be eligible for this offer, players must have a REAL money account.
*The bonus balances expire after 60 days if a player's account is inactive.
*The 1st deposit bonus has a 60x playthrough requirement.
*Bonus amounts credited to a player's account (after the 1st deposit bonus) have a 30x playthrough requirement.
*Promotion must be claimed by making a first deposit within 7 days.

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Become first to claim it !!

Bonus PointsHigh-roller Bonuses

High rollers will be excited by this bonus, which is distributed over 4 deposits up to a total of £560. Earn a 100% match bonus up to £100 on your 1st deposit, 50% up to £150 on your 2nd, 30% up to £150 on your 3rd and 20% up to £160 on your 4th. The remaining £5,000 consists of other weekly bonuses and promotions available during your first year on the site.

1.Create an account with Grand Hotel Casino
2. Deposit a minimum of £20.
3. Redeem your bonus.

Terms & Conditions:
*To be eligible for this offer, players must have a REAL money account.
*The bonus balances expire after 60 days if a player's account is inactive.
*The 1st deposit bonus has a 60x playthrough requirement.
*Bonus amounts credited to a player's account (after the 1st deposit bonus) have a 30x playthrough requirement.
*Promotion must be claimed by making a first deposit within 7 days.

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Grand Hotel Casino at a Glance

1. U.K. PLAYERS ACCEPTED – This is good news if you want to join this stylish and sophisticated casino from the UK. Grand Hotel Casino welcomes players from the British Isles, as well as many other regions.

2. MOBILE-FRIENDLY – This long-established casino has kept up with the times, providing its users with both a responsive website and mobile-friendly games. 

3. LIMITED PROMOTIONS – While the welcome bonus looks big at first glance, it's really not. Also, you would have to gamble quite a bit to flesh out their offer. To top it off, the wagering requirements are quite high.

4. AVERAGE LOYALTY PROGRAMME – Players receive points that can be traded for cash bonuses. There are no other incentives offered to VIP members.

5. WIDE RANGE OF BANKING METHODS - Grand Hotel Casino offers nearly every banking method you could want, except for cryptocurrencies.

Grand Hotel Casino - Casino Slots

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Deposit and Withdrawal

Deposit Options


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Bank Wire TransferBank Wire Transfer

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Paysafe CardPaysafe Card

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Withdrawal Options


  • Minimum: £50
  • Maximum: €/£/$4,000


  • Minimum: £50
  • Maximum: €/£/$4,000

Bank Wire TransferBank Wire Transfer

  • Minimum: £50
  • Maximum: €/£/$4,000

Rewards & Loyalty

Loyalty Points

Loyalty Points are awarded to players at Grand Hotel Casino for the real money that they wager.  Loyalty Points serve 2 purposes. They can be redeemed for cash bonuses to use in the casino, or they can help a player rank higher as a VIP. If a player chooses to exchange points for cash, the VIP rank could be affected since the total number of points would decrease as a result. Once a player has accumulated at least 1,000 points, each batch of 100 points may be exchanged for £1 in chips. The rate at which these points are earned varies from game to game. See the chart below to see which games award the most amount of Loyalty Points.


GameLoyalty Points Earned per £10 Wagered
Table Games0.5
Video Poker0.1
*Wagers on all tournaments and all Aces Video Poker do not earn Loyalty Points.


VIP Loyalty Program

Players are automatically enrolled in a loyalty program called the "Casino Rewards VIP Loyalty Program" upon sign up with the casino. VIPs will not only get exclusive bonuses and promotions, but they will also get access to VIP only games, special 24/7 VIP support and increased bet limits. They will also be assigned a personal VIP host, receive monthly VIP newsletters and be granted more entries in exclusive draws.

The great thing about the Casino Rewards VIP Loyalty Program is that a player’s VIP status is recognized at all 29 casinos at Casino Rewards. In other words, if you play at one, then you can play at all of the online casinos that are affiliated with this group. All of your loyalty points will accumulate in one account and can be exchanged for credit in any one of these casinos.

There are 5 VIP levels on which a player can rank (from lowest to highest): Bronze, Silver, Gold, Platinum, and Diamond. 

Players at Grand Hotel Casino can move up the VIP system by earning VIP Points (Loyalty Points) for the money they wager. Every 50 VIP Points are referred to as 1 Status Point. Exchanging the points for cash bonuses could cause the player to drop out of the level they are currently in. Luckily, however, the points needed to stay in a tier are lower than the points needed to enter a tier.

Here’s a chart explaining how many status points are needed to reach each status level, as well as how many points are required to maintain that position:


Status LevelStatus Points Needed To JoinStatus Points Needed To Stay


Promotions Fine Print

A player’s casino account balance is comprised of real cash deposits + cash bonuses. A player's bonus never can be cashed in, but it can be used to place wagers. The real cash in the player’s balance can be withdrawn at any time. Doing so however will result in any remaining bonus funds being removed, regardless of whether the wagering requirements are met.

The standard wagering requirements that are applied to all bonuses at Grand Hotel Casino are set to a considerably high factor of 200x. This requirement may be lower if it is otherwise stated for a specific bonus. Different games contribute different percentages to the wagering requirements. See the below chart to see which games contribute the most.


Games% Contribution
Slots & Parlor Games100%
Table Poker, Casino War & Sic Bo50%
All Blackjacks except Classic Blackjack, Craps & Baccarat10%
All Video Pokers except All Aces Video Poker, Caribbean Draw Poker, Texas Hold'em Bonus Poker Gold, Triple Action Hold'em Bonus Poker Gold, Classic Blackjack & all Roulettes2%
All Aces Video Poker0%


Promotions that haven’t been used by a player for longer than 2 months from the date of registration will be voided. Similarly, if a player hasn’t accessed their account at all in more than 60 days, the account will be considered dormant and his funds will be removed. However, a player can later request to have his funds restored by answering a few security identification questions.

Lastly, all promotional offers sent to players via email cannot be transferred to other users.


Contact & Support
phone(888) 942-7466

About Grand Hotel Casino

Grand Hotel Casino Software Providers

Microgaming is behind all of the games at Grand Hotel Casino. The Isle of Man developer is one of the oldest and most highly regarded software providers in the gambling industry. The games are consistently rated as player favourites, and Microgaming's progressive jackpots are perhaps the biggest online.

The Microgaming software at Grand Hotel Casino can either be used as an instant play or downloaded. Either option offers UK players a vast array of games. Downloading the software offers players a top-notch experience, with incredible sound and brilliant graphics. However, instant play is great for on-the-go play, or, if you do not want to download additional software. 

Microgaming is not just a pioneer in the online gambling industry, but also among the founders of eCOGRA; eCOGRA is the industry standards setter for testing both casinos and games for fairness.

But, Microgaming is perhaps best known for its mind-blowing progressive jackpots; every Microgaming casino feeds their progressive wagers into the same jackpot. With hundreds of online casinos feeding into the same jackpot, it can add up to tens of millions of pounds in no time.


Games That UK Players Can Enjoy at Grand Hotel Casino

With more than 550 games, UK players at the Grand Hotel Casino could play a new game every day, and still not try them all. Whether you enjoy playing slots, blackjack, or video poker online, you will find it here.

Slot Games

Microgaming's Mega Moolah is without a doubt, the most famous progressive slot game ever. The biggest Mega Moolah win happened back in 2009; that's when British soldier, Jon Heywood, won an incredible £13.2 million from just one £25 spin. Wins like this have elevated Mega Moolah to legendary status.

But legendary jackpots are not the only thing that makes Microgaming slots among the best; these games also feature eye-popping graphics, great sound, and immersive play.

In addition to Mega Moolah, you'll find many more popular slots by Microgaming. These games are packed with scatters, wilds, bonus rounds, and free spins.

  • LotsALoot
  • Immortal Romance
  • Terminator 2
  • Game of Thrones
  • Mermaid Millions
  • Tomb Raider
  • Jurrasic Park
  • Gladiator
  • Thunderstruck

That is just a shortlist of the more than 400 slot games you will find at the Grand Hotel Casino.

Video Poker

UK players will find every popular poker variant, as well as a few unusual ones, including Power Poker and All Aces. In fact, Power Poker allows 100 hands per game to each player. You'll also find progressive jackpots. 

The graphics are crystal clear and very similar to the video poker games you will find at any casino in London, Leeds, or Stoke-on Trent. Video poker fans will be thrilled with the depth of play offered by Microgaming.


You will find a dozen or more different Blackjack games, including European and Classic variants. One of the most popular blackjack games offered by Grand Hotel is Vegas Single Deck Blackjack, with a house edge of only 0.31%. Double Exposure Blackjack also heavily favours the player, with a house edge of 0.32%.


You will find nearly a dozen different roulette tables at the Grand Hotel. These include multi-player and multi-wheel roulette games. For added excitement, the Gold Series roulette games were built with astonishing 3D graphics and incredibly realistic sound. The Gold Series is the closest thing you will find online to a real roulette table. 

To up the ante, try out Roulette Royale, with its progressive jackpot. It can climb up into a life-changing six-figure win for you to claim.


Can UK Players Enjoy Grand Hotel Casino From Their Mobile Devices?

UK players will be glad to know that the games can be played in-browser with either their mobile device or home computer. As long as you have a solid internet or WiFi connection, the games load instantly for fast and exciting play.

For the ultimate HD experience, UK players can also download the Microgaming software onto their laptop or desktop computer. Whether you are at home or on the go, the Grand Hotel Casino will adjust perfectly to any size screen.


Bonuses and Promotions Offered by Grand Hotel to UK Players

New UK players can claim a welcome bonus advertised as £5,560 FREE. However, that is not quite the case. In reality, the welcome bonus is £560, with an opportunity to claim £5,000 in additional bonuses over the course of one year.

It appears that the promotions are offered in Canadian dollars, and the welcome bonus breaks down like this:

  • 1st deposit 100% match bonus up to £100.
  • 2nd deposit 50% match bonus up to £150
  • 3rd deposit 30% match bonus up to £150
  • 4th deposit 20% match bonus up to £160

As you can see, this is far from £5,560. Furthermore, the site does not specify what types of giveaways and promotions throughout the year will add up to £5,000. 

To compound the issue, the wagering requirements at Grand Hotel Casino are extremely high: for slots, it's 60x your deposit, and for blackjack, it is 120x your deposit. If you think that is high, the wagering requirement for baccarat is 600x your deposit and for roulette, it is an astounding 3,000x your deposit.

Like most casinos, slots count the most towards fulfilling the wagering requirements, at 100%. Blackjack games only count for 10% and video poker and roulette only count for 2%. However, be certain to read the bonus rules, as these numbers may have changed.


The Grand Hotel Casino Rewards Loyalty Programme for UK Players

Grand Hotel Casino awards every UK player with loyalty points every time they wager with real money. The loyalty points can be traded for cash bonuses and they also help a player climb the VIP ladder. However, if a player redeems their loyalty points for bonus cash, their VIP ranking could be affected.

Players must first accumulate at least 1,000 loyalty points before they can redeem batches of 100 points for £1 in bonus cash.

Different games earn players different amounts of loyalty points.

Casino Game

Loyalty Points per £ 10 Wagered


Slot games

1 point


Table Games

0.5 point



0.5 point


Video Poker

0.1 point



0.1 point


Bets on All Aces Video Poker and Tournaments do not count towards Loyalty Points.


Casino Rewards VIP Loyalty Programme

Grand Hotel players automatically become members of the "Casino Rewards VIP Loyalty Program" as soon as they sign up. VIPs not only receive exclusive promotions and bonuses, but they also receive access to special 24/7 VIP support, exclusive games, more entries in drawings, and higher bet limits. At the highest levels, VIPs will also have access to a personal VIP host.

Best of all, a player’s VIP status spans all 29 casinos within the Casino Rewards programme. If you play at any one of the casinos, your loyalty points will accrue into one account. The points can ultimately be used at any one of the casinos.

The programme has five VIP levels, Bronze, Silver, Gold, Platinum, and Diamond.

Fifty VIP Points equal one Status Point. Redeeming points for bonus cash can potentially drop a player down a level. Luckily, the points a player needs to maintain their VIP level are lower than the points required to reach the next level up.

VIP Level

Status Points Required

Status Points To Maintain

















Banking at the Grand Hotel Casino

Depositing is safe, secure, and easy at Grand Hotel Casino.

There is a £10 minimum for deposits. These can be made with Visa and MasterCards, PayPal, EcoPayz, Neteller, Paysafecards, and Skrill, as well as bank transfers.

To make a withdrawal, you must use the method you used for your deposit. The minimum withdrawal is £50, £300 for debit cards and bank transfers and there is no maximum. There are no fees for withdrawals, with the exception of bank transfers. 


Is Grand Hotel Casino Safe and Reputable for UK Players?

Unfortunately, Grand Hotel's dedication to tracking down illicit activity sometimes traps honest, everyday players in that filter. The casino may automatically restrict a player from claiming a new bonus as soon as they make a withdrawal. To compound the problem, Grand Hotel continually sends offers, whether they have restricted a player's account or not. 

If something like this happens, and the player decides to withdraw their deposit, they may be faced with additional identification checks. To say the least, problems like this can be frustrating. Whether these incidents are accidental or programmed into the system, it's hard to tell.



Grand Hotel Casino has good licencing and oversight, but misleading bonus offers and insane wagering requirements. Also, there have been issues with players having their accounts restricted, mostly due to prematurely claiming bonuses. 

If you like Microgaming games, you could try Casino Action. You'll receive better promotions and offers as well as a less stressful experience when it comes to withdrawing your winnings. 

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