Uptown Aces

What Software and Games Does Uptown Aces Have?

We’ll kick things off exactly the same way that we do in all of our reviews, with a review of both the software and games available through Uptown Aces. 

Software 

As far as the software is concerned, it’s easy to see that Uptown Aces has just a single provider covering the whole selection of games. 

The site is an RTG (Real Time Gaming) casino, meaning that it uses the RTG software to look after all things gaming. There are no complaints on this front, although it does feel a little bit cookie-cutter with numerous other sites following the same format. 

Regardless, all of the basics are covered and that’s pretty much everything you could ask for when looking through an online casino. 

Games available

Moving on to the games players will find available, there’s a sizable selection, as you’d find at any RTG-based casino on the web. 

Slots

There’s a great collection of slots covering all kinds of themes and jackpots, and reels. There’s something for just about everyone on the site. 

Whether you get your kicks playing “Crazy Vegas”, “Super 6” or “Achilles”, you’ll find yourself at home at Uptown Aces. There’s even a number of progressive slots including “Cleopatras Gold” and “Spirit of the Inca” if you’re a fan of chasing down the bigger jackpots. 

Plenty to be busy with!

Table games 

Next up, table games - something that no online casino is complete without and there’s a decent selection available at Uptown Aces. 

If it’s blackjack, pontoon, Caribbean Draw Poker or just about anything else you can think of, you’ll be pleased to see the games available. With a great collection, you’ll be fully booked for the immediate future - there’s plenty to get through.

Video poker

Video poker is a favorite of many and with the RTG software looking after the site, players will find a wide range. 

From “Aces and Eights” and “Deuces Wild” to “Joker Poker” and many more, there are all kinds of different ways to play at Uptown Aces. As the site is an RTG casino, players will find one of the very best selections of video poker available - not bad if you’re a fan of the games.

Specialty 

The final category that we’re seeing on the site is specialty games and there’s plenty of odd-ball titles to play with on the site. 

Players gain access to “Treasure Tree”, “Roaring Twenties Bingo”, “Keno” and plenty of other different bits and pieces. They’re worth a browse if you’re in the mood for something just a little out of the ordinary. 

We do love a specialty game every now and then. 

Can I Play Uptown Aces On My Mobile Phone?

As far as mobile capability is concerned, there’s plenty of devices that can be used at Uptown Aces. Players are able to use each of the following devices when wagering online:

• Desktop (Windows + Mac)
• Tablet (Android + iPad)
• iPhone 
• Android

Thanks to a great responsive website, there’s no download required. Just visit the site in your mobile device’s browser and you’ll be taken straight to the correct place on the site. Although not all games will be able to be played online with a mobile device, it’s more than enough to whet the appetite and get your fix of favorite games. 

What Bonuses and Promotions Does Uptown Aces Have?

Moving on to the promotions and bonuses available, players will see a variety of different promos to suit their play, regardless of their current point in their casino journey. 

$1,500 free casino games bonus 

If it’s the table games that get you excited, there’s a great pair of bonuses that you’ll be able to claim at Uptown Aces to get you fired up and right in the mood for blackjack, roulette, and Caribbean Poker. 

Players will be able to receive two bonuses for the price of one with both a 150% bonus and 75% bonus to be used one after another when depositing with the coupon codes as shown below:

Table: Uptown Aces $1,500 free casino games bonus details and coupon codes 

There is a 30x wagering requirement on the bonuses, but when compared to other sites of the same level, it’s pretty reasonable.

Either way, it’s hard to complain when receiving a pair of such good bonuses. 

100% low playthrough deposit bonus 

If you’re not much of a fan of high wagering requirement bonuses (well, why would you be?), you can claim a fantastic 100% low playthrough deposit match bonus from Uptown Aces. 

The bonus will give you the chance to play with up to $100 absolutely free with a 100% deposit match. Sounds pretty good, but when you see the wagering requirement of just 15x, it makes it all that much better. 

Players should note that the bonus is only available on their very first deposit, so it pays to pick wisely which deposit bonus you’d like to opt for. 

Bonus promo code: 100ACES 

Monthly bonuses

It’s not just the year-round bonuses that players will see offered at Uptown Aces, there’s also a monthly bonus for players to look out for to maximize their bonuses when playing at the site. 

As we’re sure you’ll understand, it’s very difficult to continually update each site for varying monthly bonuses, but as a general rule, each monthly bonus will follow a similar pattern. It’s best to check these out yourself by visiting the site, but if you’re looking for a reference to see what you should expect, the October 2019 bonus can be seen below: 

Table: October monthly bonus - massive $8,888 autumn welcome bonus 

Players will be pleasantly surprised to see a huge bonus with up to 6 different deposit bonuses for the month of October, much better than a couple of free spins like you’d expect at many other competitors. 

We’re actually very impressed with the monthly bonus, even with the associated wagering requirements (players should check these as they will change on a monthly basis). 

Does Uptown Aces Have A Loyalty Program?

When looking towards the loyalty rewards scheme, there’s a great system in place combining some of the very best rewards for VIP players. 

Alongside the traditional comp points system, players should expect to see a wide range of extra benefits, weekend cashback, daily bonuses and more depending on the VIP level achieved on the site. It pays to earn your stripes at Uptown Aces. 

Comp points 

The first system to note is the comp points, the traditional system in which players are rewarded for wagering at the site. 

For every $1 wagered, players will earn a specific number of comp points depending on the VIP status achieved on the site. In order to turn these points into cash, players must first earn 100 (equal to $1) and should be wagered at least once before any withdrawal requests. 

Comp rewards are activated as soon as the very first deposit is made at the casino. 

Exclusive VIP club

It’s the VIP clubs that are the cherry on top of the cake at Uptown Aces, with rewards based on  how much time and effort is put into play at the casino. 

Benefits of increased levels can include increased comp point levels, increased weekly cashback, increased birthday bonus among plenty of other associated pros. If you’re interested in the specific details, tables showing each VIP level can be seen below: 

Table: The different requirements and associated benefits for VIP level 1 - Neon

Table: The different requirements and associated benefits for VIP level 2 - Downtown

Table: The different requirements and associated benefits for VIP level 3 - Midtown

Table: The different requirements and associated benefits for VIP level 4 - Uptown

That’s a true loyalty scheme - exactly how they should be!

What Deposit Methods Does Uptown Aces Have?

When it comes time to deposit at the site, players will find plenty of different ways to deposit at Uptown Aces.

There are the typical Visa and MasterCard options as you’d expect with the majority of sites, but there’s also the option of some cryptocurrencies including Bitcoin and Litecoin if you’re a fan of the digital cash. You can see the full list of deposit methods below: 

• American Express, EcoPayz, MasterCard, Neteller, Visa, Direct Money, Quick Cash, Skrill, Bitcoin, Litecoin, Bitcoin Cash

Put simply, there’s more than enough ways to get your money into the site for wagering.

What Withdrawl Methods Does Uptown Aces Have?

There are somewhat fewer withdrawal methods than there are deposit methods, something that should be expected on any casino site. 

There’s no option of Visa or Mastercard which is somewhat frustrating, but with Bank Wire Transfer and Neteller alongside Bitcoin, players shouldn’t find too many issues. You can see the full list of withdrawal methods below: 

• Bank Wire Transfer, Neteller, EcoPayz, Skrill, Bitcoin

Withdrawal times will depend on the method chosen, but you can see the full list of expected withdrawal times below: 

• EWallets: 12-24 hours 
• Credit / Debit Cards: Not offered 
• Bank Transfers: 7-15 days 
• Cheques: Not offered 
• Pending Time: 72 hours 

There’s no stated maximum withdrawal on the site, however, players should expect to suffer from the odd headache while trying to withdraw large sums. 

With plenty of player reviews showing difficulty in this area, you should expect to face a battle when withdrawing more than just a few bucks. Just something to keep in mind. 

Is Uptown Aces a Safe Place to Play?

Uptown Aces has plenty of different areas where we wouldn’t mind seeing a little improvement, but it’s the ownership and company morals that build the foundations of distrust that we have for the casino. 

The Deckmedia group

The owner of Uptown Aces, the Deckmedia group, isn’t something that casinos tend to brag about and with such strong association with Fair Go Casino - it’s not hard to see why. 

The groups have plenty of controversies surrounding them but picking just one from the long list to highlight their corrupt ways should be enough to dissuade the majority of players from signing up at Uptown Aces. 

Going back just a couple of years, one player, in particular, was left massively out of pocket when their high 5-figure winnings were wiped and refused to be paid out due to the opinions of the casino owners. The player had exceeded the maximum permitted wager while playing with a claimed bonus and the casino, rather than alerting the player and confiscating the balance, chose to adopt an act of goodwill, stating that the minor violation would be overlooked. 

With the player now given the green light, they continued to wager and subsequently surpassed the wagering requirements of said bonus. Following this, the bankroll value slowly increased to over $90,000, a tidy sum recognized as life-changing for the majority of us - but the operator simply refused to pay out. 

By stating the previously overlooked issue as its reason, the operator washed its hands of the player, immediately withdrawing the act of goodwill and voiding all of the player’s winnings. Put simply, this is entirely unfair and displays the corrupt nature of the operators throwing their weight around to avoid payouts at all costs. 

Furthermore, it’s noted that the Deckmedia sites are operating without a valid license issued by a regulatory authority. With this, it’s difficult for players to have any sort of protection in the case of an issue and so the casino must be blacklisted in the interest of player safety.

Bottom Line

Although the site is packed full of pros in the promotions, bonuses, loyalty rewards and games available, it's criticisms and controversies that get the better of it. 

With the ownership from Deckmedia, issues with withdrawals, and its unregulated license all huge red flags for a casino, it’s very difficult to recommend Uptown Aces. If you’re looking for our advice, avoid all Deckmedia casinos - there are plenty of others offering the same games without the inherent risk of voided withdrawals.