Established 2002

Sun Palace Casino

Sun Palace Casino was established in 2002 and has a great deal of experience in the internet gambling industry. The software and games are exclusively provided by Real Time Gaming (RTG), with well over 200 available today and more being added on a rolling basis. They claim a Costa Rican gambling license, holding out the promise that gaming at the casino is authentic, safe, and fair.

Sun Palace has also received an endorsement from Central Disputes System certified (CDS), which found the RTP on all RTG games to be agreeable. However, the casino is owned and operated by a less-than-honorable gambling entity, Mainstreet Vegas Casino Group.

Since the early days, the operator has been fraught with controversy and criticism because of their lengthy withdrawal processing time. In a few serious cases, its casinos have allegedly failed to make payouts for valid player earnings. And where it did pay, the payments were unfairly slow and the process was made deliberately frustrating for gamers.

Casino rating: 1 Star

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Bonus PointsDeposit Match Bonuses

Get a 200% match bonus up to $2,000. Valid on Slots, Scratch Cards and Keno.

1. Redeem coupon code SLOTS200 at the cashier prior to making your deposit.

Terms and Conditions:
*$20 minimum deposit required.
*The deposit and bonus must be wagered 40x to get a withdrawal.
*Valid games include Slots (excluding progressives), Video Slots, Keno and Scratchcards.
*Bonus may only be claimed once.

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bonus code

SLOTS200

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Bonus PointsHigh-roller Bonuses

High Rollers can get a 200% match bonus up to $2,000 that’s valid on Slots, Scratch Cards and Keno.

1. Redeem coupon code SLOTS200 at the cashier prior to making your deposit.

Terms and Conditions:
*$20 minimum deposit required.
*The deposit and bonus must be wagered 40x to get a withdrawal.
*Valid games include Slots (excluding progressives), Video Slots, Keno and Scratchcards.
*Bonus may only be claimed once.

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bonus code

SLOTS200

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Bonus PointsCashback Bonuses

Players at Sun Palace can earn 20% cash back, up to $500 on all of their Monday deposits.

1. Deposit a minimum of $20 on Mondays between 0:00am to 23:59pm
2. A 20% bonus on all your Monday deposits will be credited to your account on Tuesday.

Terms & Conditions
1. This bonus comes with a 40x wagering requirement.
2. Bonus funds cannot be wagered in the following games: Live Dealer, Progressives, Craps, Caribbean Hold’em, Stand and Draw, Baccarat, Tri Card Poker, Roulette, Three Card Rummy, Sic Bo, Blackjack, and 21 Games.
3. Any winnings coming from bonus money in accounts in which the last deposit is older than 3 months will expire and be forfeited.

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Bonus PointsHigh-roller Bonuses

High rollers will find a 150% bonus up to $3,000.

1. Redeem coupon code IDBSUNPALACE or 150BONUS at the cashier prior to making your deposit.

Terms and Conditions:
*$20 minimum deposit required.
*The deposit and bonus must be wagered 40x to get a withdrawal.
*Bonus may only be claimed once.

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bonus code

150BONUS

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Bonus PointsWelcome Bonuses

New players will find a 400% welcome bonus worth up to $10,000.

1. Create an account at Sun Palace Casino.
2. On your first deposit, redeem the coupon code 400BONUS at the cashier prior to making your deposit.

Terms and Conditions:
*Offer is valid only for a new player's first deposit.
*$20 minimum deposit required.
*Maximum cashout allowed is $2,000.
*The bonus AND initial deposit must be wagered 50x to get a withdrawal.

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bonus code

400BONUS

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Bonus PointsFirst Deposit Bonuses

Make your first deposit at Sun Palace Casino and get a 400% match bonus up to $10,000.

1. Create an account at Sun Palace Casino.
2. On your first deposit, redeem the coupon code 400BONUS at the cashier prior to making your deposit.

Terms and Conditions:
*Offer is valid only for a new player's first deposit.
*$20 minimum deposit required.
*Maximum cashout allowed is $2,000.
*The bonus AND initial deposit must be wagered 50x to get a withdrawal.

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bonus code

400BONUS

Become first to claim it !!

Bonus PointsDeposit Match Bonuses

Get a 400% deposit match bonus worth up to $10,000, though note that this is only available to first-time players at the casino.

1. Create an account at Sun Palace Casino.
2. On your first deposit, redeem the coupon code 400BONUS at the cashier prior to making your deposit.

Terms and Conditions:
*Offer is valid only for a new player's first deposit.
*$20 minimum deposit required.
*Maximum cashout allowed is $2,000.
*The bonus AND initial deposit must be wagered 50x to get a withdrawal.

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bonus code

400BONUS

Become first to claim it !!

Bonus PointsHigh-roller Bonuses

High Rollers are in luck at Sun Palace Casino, where they can get a 400% match bonus up to $10,000. Note: new players only.

1. Create an account at Sun Palace Casino.
2. On your first deposit, redeem the coupon code 400BONUS at the cashier prior to making your deposit.

Terms and Conditions:
*Offer is valid only for a new player's first deposit.
*$20 minimum deposit required.
*Maximum cashout allowed is $2,000.
*The bonus AND initial deposit must be wagered 50x to get a withdrawal.

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bonus code

400BONUS

Become first to claim it !!

Bonus PointsOnline Slots Bonuses

Enjoy a 200% slots bonus up to $2,000 that’s also valid on Scratchcards and Keno.

1. Redeem coupon code SLOTS200 at the cashier prior to making your deposit.

Terms and Conditions:
*$20 minimum deposit required.
*The deposit and bonus must be wagered 40x to get a withdrawal.
*Valid games include Slots (excluding progressives), Video Slots, Keno and Scratchcards.
*Bonus may only be claimed once.

  • 00Days
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  • 00seconds

bonus code

SLOTS200

Become first to claim it !!

Bonus PointsMobile Casino Bonuses

Mobile players can enjoy a 150% deposit match bonus up to $3,000.

1. Redeem coupon code IDBSUNPALACE or 150BONUS at the cashier prior to making your deposit.

Terms and Conditions:
*$20 minimum deposit required.
*The deposit and bonus must be wagered 40x to get a withdrawal.
*Bonus may only be claimed once.

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bonus code

150BONUS

Sun Palace Casino at a Glance

  1. FANTASTIC RTG GAMES – Sun Palace is powered exclusively by RTG, one of the most trusted and innovative gaming providers in the industry. CA players will be delighted to choose from over 200 slots, table games, video poker, and a handful of exotic games.
  2. MAINSTREET VEGAS CASINO – The fact that it’s owned and operated by Mainstreet Vegas Casino Group is not something that’ll go into the credibility books. Gambling sites run by the operator are known for frustrating players with unfair withdrawal policies and, though rarely, failure to remit payouts.
  3. CA PLAYERS ACCEPTED – Sun Palace has since day one marketed heavily towards North American players. Although US players may want to seek out gaming elsewhere, the casino accepts Canadian players with an open arm.
  4. MASSIVE WELCOME BONUSES – Players walking through the virtual doors of Sun Palace for the first time will be greeted with a huge welcome bonus of up to $10,000. Whether you fancy slots, table games, or even keno, there’s a bonus offer with your name on it.
  5. DATED WEBSITE – Sun Palace casino website looks like it hasn’t seen a fresh coat of paint since it launched in the early 2000s. Everything from the homepage and casino lobby to the download software client is a blast from the past.

Sun Palace Casino - Casino Slots

Asgard15 players claimed
Cleopatra's Gold6 players claimed
Fruit Frenzy15 players claimed
Ronin9 players claimed

Deposit and Withdrawal

Deposit Options

MasterCardMasterCard

  • Minimum: $25
  • Maximum: $500

VisaVisa

  • Minimum: $25
  • Maximum: $500

Withdrawal Options

Check by MailCheck by Mail

  • Minimum: $150
  • Maximum: $399.99

Check by CourierCheck by Courier

  • Minimum: $400
  • Maximum: $2,500

NetellerNeteller

  • Minimum: $150
  • Maximum: $5,000

Rewards & Loyalty

Comp Points

Comp points are awarded by wagering money in any game. These points can be used for redeeming cash bonuses. Every 100 comp points earned can be redeemed for $1. The conversion from comp points earned to wagered money depends on where the player ranks in the VIP system. 1 comp point could be earned by wagering anywhere from $8 - $15. The maximum cash out allowed however is only 5x the amount of bonus funds received from the redeemed comp points. Players will also receive an additional bonus based on the amount of comp points redeemed from the previous month. These bonuses are shown in the chart below:

Money Redeemed From Comp Points In The Previous MonthBonus Amount
$200 - $499$25
$500 - $999$50 
$1,000+$75

 

VIP Program

Sun Palace Casino also rewards its players with their VIP system.

The player has the opportunity to rank among 5 different levels: 

 

• Regular

• Silver

• Gold

• Platinum

• Diamond

 

Although their terms and conditions are not very specific as to how players achieve each rank, it is assumed that generally speaking, players who are more active on the casino will be promoted to higher ranks. Benefits such as lower bonus wagering requirements are given to players of higher ranks. The chart below illustrates such benefits:

VIP Wagering Requirements
GamesCash-Out Wagering Requirements
 RegularSilverGoldPlatinumDiamond
Valid Games40x40x35x30x30x
Multihand Video Poker & Video Poker90x80x70x50x50x
Live Dealer Games, Progressives, Craps, Caribbean Hold’em - Stud and Draw, Baccarat, Tri Card Poker, Roulette, Three Card Rummy, Sic Bo, BlackJack and 21 GamesINVALIDINVALIDINVALIDINVALIDINVALID
Maximum Withdrawal$500$500$1,500$2,500$5,000

Promotions

200%

Double Match Up Monday – Get a 200% match bonus.

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20%

Cash Back Monday – Get 20% cash back up to $500.

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250%

Mad Tuesday – Get a 250% match bonus.

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300%

Wild Wednesday – Get a 300% match bonus up to $300.

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95%

Thirsty Thursday – Receive a 95% match bonus up to $95. You can use this offer up to 3 times.

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250%

Freaky Friday – Receive a 250% match bonus.

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100%

Thank God it’s Saturday – (100%) Get a bonus up to $95. Use this up to 3 times.

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100%

Super Sunday – (100%) Get a bonus worth up to $150. You can use this 3 times.

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100%

Earn a $20 refer-a-friend bonus when they deposit $50 or more.

Play Now
Promotions Fine Print

A minimum deposit of $20 is required to participate in any promotion or bonus. All promotions can only be Claimed or Redeemed by using specific coupon codes, which need to be entered prior making the deposit at the cashier.

The standard wagering requirement for bonus funds is 40x. If bonus funds are wagered in Multihand Video Poker and Video Poker, the wagering requirement is increased to 90x. Bonus funds cannot be wagered in the following games: Live Dealer Games, Progressives, Craps, Caribbean Hold’em - Stud and Draw, Baccarat, Tri Card Poker, Roulette, Three Card Rummy, Sic Bo, Blackjack and 21 games.

Any winnings coming from bonus money in accounts in which the last deposit is older than 3 months will expire and be forfeited. Additionally, accounts that are inactive for 180 days or more may be closed by Sun Palace Casino.

 

Contact & Support

mail_outlinesupport@sunpalacecasino.eu

About Sun Palace Casino

What Software and Games Are Available at Sun Palace Casino for CA Players?

Sun Palace offers a pretty luxurious gaming experience, all thanks to its software and game selection. That’s what we are going to focus on in this section of the review.

Software

Sun Palace is an exclusive RTG casino, meaning all of the games and the gaming engine are powered by the premier provider. This makes for a top-tier gaming experience that allows CA players to gamble in style and pomp.

The software from industry leader RealTime Gaming is something of beauty from the inside out. In fact, it’s one of Sun Palace’s biggest selling points and the top reason why players keep coming back for more. We love the beautiful, fast-paced graphics, excellent choice of visuals, and high-quality gameplay, plus the engrossing sound effects.

Innovative features and ever-increasing game selection are some of RTG’s strongest suits. It’s for this reason that Sun Palace Casino players are able to try newer, more exciting game titles like Asgard Deluxe, multiplayer poker suites, and much more.

Even more impressive, RTG Random Number Generator systems are CDS certified for their true randomness, security, and fairness. The software and games integrity are also audited by TST on an ongoing basis.

Games Available for Sun Palace Casino CA Players

Sun Palace has a diverse menu of over 200 different online casino games, with more than 125 slots, for CA players to enjoy. This is at par with game collections at more Canadian online casinos, so you may never run out of new titles to play.

There’s a whole section of the site dedicated to the casino lobby, allowing you to preview their games and learn about the themes, pay tables, and other instructions. The preview page really makes Sun Palace user-friendly, elevating the whole gaming experience.

The latest releases are found up top, but you can search for a specific title using the search function located just above the categories. This may prove quite useful if you’d rather skip to your favorite games and play right away.

Slots

Sun Palace’s greatest selling point is its roster of online slots, numbering well over 125 titles as of writing. Unsurprisingly, they are powered by RTG, hands down one of the most revered slot makers in the gambling industry.

If you’re a fan of slots, the casino has more than enough to enjoy playing. Take your pick from a variety of different bonus features, rewarding symbols, pay tables, and themes. The more popular slots on the platform include Eternal Love, Naughty or Nice, Lucky 6, Cleopatra's Gold, Achilles, and Bubble Bubble 2.

Slot games aren’t just plentiful and varied; the quality is top-notch, as well. We love that the casino lobby features every type of slot imaginable, including the ever-loved classic three-reels, standard five-reel slots, and the Real Series Video Slots.

You can choose from fan-favorite video slots like Pulsar, Halloween Treasure, Plentiful Treasure, Asgard, and Fucanglong. The stunning graphics and animations really complement their captivating storylines perfectly, making it really easy to get the hang of playing them at the casino site.

For slot lovers who’d like to strike it rich, you can try the decent range of progressive jackpot slots, including Aztec’s Millions and Megasaur whose jackpot currently sits above the $1-million mark.

Table Games

Do you miss the felt? You can get the Vegas-style gaming experience at Sun Palace thanks to its offering of table games. The casino lobby has a multitude of several different variants of blackjack and roulette to choose from.

In addition to the blackjack mainstays like the classic Blackjack Perfect Pairs, you can try your luck on Face Up 21, regular Blackjack, Pontoon, Match Play 21, and Super 21.

There are a few card table game options like Caribbean Hold Em, Caribbean Draw Poker, Caribbean Stud Poker, Texas Hold'em Bonus, Tri Card Poker, and Vegas Three Card Rummy.

Roulette lovers have more than enough to select from, too, including standard Roulette and European Roulette.

Aside from the classics like baccarat and craps, CA players can also get their feet wet on a number of unique table games like Sic Bo, Pai Gow, Red Dog, Let 'em Ride, and more.

Video Poker

If you are an ardent video poker fan, you are sure to get your fix at the casino. All of the video poker titles boast impressive animations, rewarding paytable, and other special features. More excitingly, you are not restricted to run-of-the-mill variants like Jacks or Better, Deuces Wild, Aces & Eights, and Joker Poker.

If you are up to the task, you can try your luck on a variety of unique video poker variants, both in multi-hand and single-hand formats. For the exotic choice, you may look into Loose Deuces, Mystery 4 of a Kind, Seven Wild, 7 Stud Poker, and All American Poker.

Specialty Games

It is always fun and exciting to break away from the monotony of playing cliché games like slots, blackjack, and poker. And this is something Sun Palace is ready to address appropriately with its array of specialty games like Keno, Bonus Bingo, and Roaring Twenties Bingo.

Can CA Players Access Sun Palace Casino on Their Mobile Devices?

Mobile play is easy and hassle-free at Sun Palace Casino – easily one of the casino’s biggest strengths. You can access and play at the casino using many different devices, including iPhones, iPad, tablets, and Android phones.

The mobile games load instantly on the instant-play site. The graphics and animations look and feel amazingly sharp on mobile, plus the gameplay is streamlined and extra smooth.

You can opt for the instant-play casino or download the mobile app. Unfortunately, the Android version of the mobile app is the only one available for download, so Apple product users have to wait a little longer. The app works perfectly as long as you’re running the latest firmware.

Compatible devices include:

  • Desktop (Windows + Mac)
  • Tablet (Android + iPad)
  • iPhone
  • Android

 

What Promotions and Bonuses Does Sun Palace Casino Have for CA Players?

Moving on to the bonuses and promos available at Sun Palace, both new and existing players from Canada are in for top-dollar offers.

400% Welcome Bonus – Claim up to $10,000

CA players signing up for an account at Sun Palace are in for a special treat in the form of a 400% match bonus capped at $10,000 on their first deposits. That means you must make a minimum deposit of $2,500 to take full advantage of the welcome bonus.

You must deposit at least $25 and use the bonus code: 400BONUS to be eligible for the welcome offer. There are a few terms and conditions tied to the bonus, as well, including a pretty steep wagering requirement of 50x, which only applies to keno, scratch cards, and slots.

You can cash out up to $2,000 from your bonus winnings.

150% bonus - - Claim up to $7,000 free

If the 400% welcome bonus isn’t more your speed, you can opt for the 150% match bonus up to $7,000 using the bonus code: 150BONUS. As with the previous option, the minimum deposit is $25.

However, the playthrough is reduced to 40X, while the maximum cash-out from the bonus winnings is set at a more favorable $3,000. Still, only keno, scratch cards, and slots count towards the playthrough.

No-Deposit $20 free + 20 free spins

If you are a fan of no-deposit bonuses, you will be able to take advantage of this introductory offer. It’s simple -- just sign up for an account with Sun Palace and use bonus code (20FREECASH / 20FREESPINS), and you will be awarded $20 free credits and 20 free spins.

The free cash bonus is subject to standard bonus terms and conditions. The free spins are available on the Crystal Waters slot.

Daily Bonuses

Sun Palace also offers a plethora of bonuses on a daily basis:

  • Double match up Monday: 200% bonus
  • Mad Tuesday: 250% bonuses
  • Wild Wednesday: 300% bonus
  • Thirsty Thursday: Free spins + 200%
  • Freaky Friday: 250% bonuses
  • Thank God It’s Saturday - Use them all
  • Super Sunday - Triple season bonuses

There are other ongoing promotions that include a Free Trial Bonus worth $150 in non-cashable funds.

Is There a Loyalty Program at Sun Palace Casino for CA Players?

Sun Palace has a tiered Loyalty Program tied to the VIP Club. Players can earn 1 comp point for spending between $8 and $15 on the site.

The VIP program has five tiers, with each level offering a set of unique benefits and perks. The higher you go up the VIP ladder, the more lucrative and exclusive the perks are. For example, top-level players can enjoy withdrawal limits of up to $5,000 per week.

Is Sun Palace Casino A Reputable Place to Play for CA Players?

Despite the royal name, past and existing customers don’t think much of Sun Palace. Part of their qualms with the casino include difficulty making withdrawals. 

According to most disgruntled players, not only is the withdrawal process a huge hassle but it may take weeks if not forever for the payouts to be processed. The same issue is often seen across the Mainstreet Vegas Casino Group network.

Failure to remit earnings in the thousands and non-responsive customer support are obvious red flags. 

 

Bottomline

Sun Palace is exclusively powered by RealTime Gaming, meaning they offer one of the best online gaming experiences. The game selection is fairly impressive and the RTG software is solid.

We love that the casino offers a variety of great bonuses and promotions, including several bonus options for first-time players. The VIP and Loyalty program is also worth checking out.

However, as a casino site run by Mainstreet Vegas Casino Group, it suffers from a bagful of credibility issues. Until such time as the casino has rectified these issues to players’ satisfaction, we urge new customers to exercise caution and join only on a probationary basis.

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