Established 2001

Grand Hotel Casino

Founded in 2001, Grand Hotel Casino has worked hard to keep its website updated; it looks great and it’s attentive to delivering an excellent online casino experience. 

Working with the Gaming Council to help players have trust, it’s currently owned by the Casino Rewards group, audited and licensed by the Kahnawake Gaming Commission. Games are fairness-certified by eCOGRA and members can track their ventures at PlayCheck. Additionally, this casino is doing all it can to put strict limits in place, such as restricting stakings and banning under-18s. It also attempts to keep an eye on criminal or fraudulent activities, removing fake accounts and suspicious identities. 

Casino rating: 2.5 Stars

See all bonuseskeyboard_arrow_rightVisit Casino to get a FREE bonus

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Bonus PointsWelcome Bonuses

The first part of the welcome bonus is distributed over 4 deposits up to a total of $560. Earn a 100% match bonus up to $100 on your 1st deposit, 50% up to $150 on your 2nd, 30% up to $150 on your 3rd and 20% up to $160 on your 4th. The remaining $5,000 consists of other weekly bonuses and promotions available during your first year on the site.

1.Create an account with Grand Hotel Casino
2. Deposit a minimum of $20.
3. Redeem your bonus.

Terms & Conditions:
*To be eligible for this offer, players must have a REAL money account.
*The bonus balances expire after 60 days if a player's account is inactive.
*The 1st deposit bonus has a 60x playthrough requirement.
*Bonus amounts credited to a player's account (after the 1st deposit bonus) have a 30x playthrough requirement.
*Promotion must be claimed by making a first deposit within 7 days.

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Become first to claim it !!

Bonus PointsHigh-roller Bonuses

High rollers will be excited by this bonus, which is distributed over 4 deposits up to a total of $560. Earn a 100% match bonus up to $100 on your 1st deposit, 50% up to $150 on your 2nd, 30% up to $150 on your 3rd and 20% up to $160 on your 4th. The remaining $5,000 consists of other weekly bonuses and promotions available during your first year on the site.

1.Create an account with Grand Hotel Casino
2. Deposit a minimum of $20.
3. Redeem your bonus.

Terms & Conditions:
*To be eligible for this offer, players must have a REAL money account.
*The bonus balances expire after 60 days if a player's account is inactive.
*The 1st deposit bonus has a 60x playthrough requirement.
*Bonus amounts credited to a player's account (after the 1st deposit bonus) have a 30x playthrough requirement.
*Promotion must be claimed by making a first deposit within 7 days.

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Grand Hotel Casino at a Glance

  1. U.S. PLAYERS NOT ACCEPTED - Bad news if you want to join in and play from the U.S., as Grand Hotel Casino is not currently offering sign-ups to those in the States. Canada gamblers accepted.
  2. MOBILE-FRIENDLY - Take your favorite games anywhere and play anytime. No download is necessary, so load up and play instantly.
  3. UNINSPIRING PROMOTIONS - Grand Hotel Casino doesn’t have many generous welcome offers or other promotions for new players or existing members. They also have very high wagering requirements compared to others.
  4. LIMITED LOYALTY PROGRAM - The only thing you get for being a VIP member is comp points that can be exchanged for cash. There’s no other incentive for playing regularly here.
  5. WIDE RANGE OF PAYMENT METHODS - Players from Canada, Grand Hotel Casino leaves no stone unturned. Crypto aside, whatever method you want to use, they probably have it available for deposits and withdrawals.

Grand Hotel Casino - Casino Slots

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Deposit and Withdrawal

Deposit Options


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Bank Wire TransferBank Wire Transfer

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Paysafe CardPaysafe Card

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Withdrawal Options


  • Minimum: CA$50
  • Maximum: €/£/$4,000


  • Minimum: CA$50
  • Maximum: €/£/$4,000

Bank Wire TransferBank Wire Transfer

  • Minimum: CA$50
  • Maximum: €/£/$4,000

Rewards & Loyalty

Loyalty Points

Loyalty Points are awarded to players at Grand Hotel Casino for the real money that they wager.  Loyalty Points serve 2 purposes. They can be redeemed for cash bonuses to use in the casino, or they can help a player rank higher as a VIP. If a player chooses to exchange points for cash, the VIP rank could be affected since the total number of points would decrease as a result. Once a player has accumulated at least 1,000 points, each batch of 100 points may be exchanged for $1 in chips. The rate at which these points are earned varies from game to game. See the chart below to see which games award the most amount of Loyalty Points.


GameLoyalty Points Earned per $10 Wagered
Table Games0.5
Video Poker0.1
*Wagers on all tournaments and all Aces Video Poker do not earn Loyalty Points.


VIP Loyalty Program

Players are automatically enrolled in a loyalty program called the "Casino Rewards VIP Loyalty Program" upon sign up with the casino. VIPs will not only get exclusive bonuses and promotions, but they will also get access to VIP only games, special 24/7 VIP support and increased bet limits. They will also be assigned a personal VIP host, receive monthly VIP newsletters and be granted more entries in exclusive draws.

The great thing about the Casino Rewards VIP Loyalty Program is that a player’s VIP status is recognized at all 29 casinos at Casino Rewards. In other words, if you play at one, then you can play at all of the online casinos that are affiliated with this group. All of your loyalty points will accumulate in one account and can be exchanged for credit in any one of these casinos.

There are 5 VIP levels on which a player can rank (from lowest to highest): Bronze, Silver, Gold, Platinum, and Diamond. 

Players at Grand Hotel Casino can move up the VIP system by earning VIP Points (Loyalty Points) for the money they wager. Every 50 VIP Points are referred to as 1 Status Point. Exchanging the points for cash bonuses could cause the player to drop out of the level they are currently in. Luckily, however, the points needed to stay in a tier are lower than the points needed to enter a tier.

Here’s a chart explaining how many status points are needed to reach each status level, as well as how many points are required to maintain that position:


Status LevelStatus Points Needed To JoinStatus Points Needed To Stay


Promotions Fine Print

A player’s casino account balance is comprised of real cash deposits + cash bonuses. A player's bonus never can be cashed in, but it can be used to place wagers. The real cash in the player’s balance can be withdrawn at any time. Doing so however will result in any remaining bonus funds being removed, regardless of whether the wagering requirements are met.

The standard wagering requirements that are applied to all bonuses at Grand Hotel Casino are set to a considerably high factor of 200x. This requirement may be lower if it is otherwise stated for a specific bonus. Different games contribute different percentages to the wagering requirements. See the below chart to see which games contribute the most.


Games% Contribution
Slots & Parlor Games100%
Table Poker, Casino War & Sic Bo50%
All Blackjacks except Classic Blackjack, Craps & Baccarat10%
All Video Pokers except All Aces Video Poker, Caribbean Draw Poker, Texas Hold'em Bonus Poker Gold, Triple Action Hold'em Bonus Poker Gold, Classic Blackjack & all Roulettes2%
All Aces Video Poker0%


Promotions that haven’t been used by a player for longer than 2 months from the date of registration will be voided. Similarly, if a player hasn’t accessed their account at all in more than 60 days, the account will be considered dormant and his funds will be removed. However, a player can later request to have his funds restored by answering a few security identification questions.

Lastly, all promotional offers sent to players via email cannot be transferred to other users.


Contact & Support
phone(888) 942-7466

About Grand Hotel Casino

What Software and Games Are Available at Grand Hotel Casino?


Grand Hotel Casino is powered by Microgaming, one of the most recognizable developers in the online gambling industry. Considered the first software company to develop web-based casino games, Microgaming has been developing online casino software since these games first appeared on the scene. 

For more than 20 years, Microgaming has been producing and developing top-tier games for everyone to enjoy, no matter your preference. From virtual slots to classic table games like blackjack and roulette, they’ve made them all.

In terms of the games’ quality, the standards set by Microgaming are hard, if not impossible, to beat. Every single title coming from the production line is captivating, thanks to Microgaming’s outstanding graphics and crisp audio, adding to the great gameplay and smooth trouble-free navigation.

Microgaming has partnered with a variety of successful online gaming companies, but they’re careful to be involved with only the most respected and trustworthy market players. This only enhances the reputation of Grand Hotel Casino, since Microgaming would not be on board if they were not these things.

Games Available 

Thanks to the power of Microgaming, there are more than 500 games to enjoy at Grand Hotel Casino, with many available to play in any casino version. From old slots to some of the most famous progressive jackpots, there’s something here for everyone. If you want a glimpse of what Las Vegas has to offer, but would like to experience it from your own home, Grand Hotel Casino has you covered in more ways than one.

To start, Grand Hotel Casino has a crowded games menu for the popular online 5-reel slot machines. Note that they cannot be filtered in any way, just like any other games menu at the casino. As such, without advanced filters available, the menus can feel a bit cluttered and slow; there’ll be hundreds of games to scroll through to find whatever you’re looking for.

There is an abundance of games, though, and you can find almost anything you need, from older titles such as Bars & Stripes and Avalon to more modern variants such as Six Acrobats and Tarzan. If you really want to immerse yourself into the slots experience, Grand Hotel Casino has some of Microgaming’s best-licensed games such as Jurassic World and Halloween, among plenty of others.

Grand Hotel Casino also has a small selection of classic slots, so if you’re a fan of the more traditional Las Vegas experience, these are for you. There are great titles such as Wacky Panda and 108 Heroes: Multiplier Fortunes, both of which combine modern graphic design with traditional features. There are also games such as Double Whammy, offering the “vintage” 3-reel slots experience

Now, for those simply scouting out the biggest prizes in store, Grand Hotel Casino has a series of progressive jackpots. Games such as Major Millions and Mega Moolah can change your life, with prizes exceeding six and seven figures; it only takes one lucky spin and you’ll walk away from this online casino with more money than you’ll know what to do with.

And that’s just the slots!

Grand Hotel Casino has other games to round off their online casino offer. For example, there’s a selection of classic table games that almost anyone who’s heard of casino will appreciate. Among these are a few of the best blackjack variants such as Atlantic City Gold and Vegas Strip Gold, as well as the best roulette games such as American and Euro Roulette. 

For those who love the thrill of the slots but want to employ some of their own skills into the equation, Grand Hotel Casino has several video poker games to try. Titles on offer include the popular Double Double Bonus Poker and Bonus Deuces Wild, most of which can be played with up to 100 hands at a time.

Can I Play Grand Hotel Casino On My Mobile Device?

Players preferring to play online casinos on a mobile device will not be disappointed by the Grand Hotel Casino experience. When you play on a mobile device, you’ll find the exact same Instant Play feature that automatically adapts to the size of your screen, so it’s perfect for playing on a smartphone or tablet.

Another great feature of this mobile casino is that it’s available on both Android and iOS devices supporting HTML5. The connection is SSL-encrypted so all your details will remain safe when logging in for mobile play.

Now, let’s look at the games on offer. You can find almost every title from the desktop version of this mobile casino, so whether you prefer to play modern games, stick to the classics or enjoy table games, Grand Hotel Casino will satisfy your every need. They even have the progressive jackpots so you can win the biggest prizes on the go; that’s not something every mobile casino can boast about, so a very big win for Grand Hotel Casino.

What Promotions and Bonuses Does Grand Hotel Casino Have?

Grand Hotel Casino has several promotions and bonuses for both new and existing players. First of all, you can claim up to $100 of free scratch cards. However, the average bonus will be lower than $100, with the money received from this then able to be withdrawn once you meet the wagering requirements.

Now, the wagering requirements at Grand Hotel Casino are very high compared to most other online casinos. You must wager 60x your deposit on slots, 120x your deposit on blackjack, 600x your deposit on baccarat and 3,000x your deposit on roulette. 


  • Slots and Parlor Games count 100%
  • Table Poker, Casino War and Sic Bo count 50%
  • All Blackjacks except Classic Blackjack, Craps and Baccarat count 10%
  • Video Poker, Caribbean Draw Poker, Texas Hold'em Bonus Poker Gold, Triple Action Hold'em Bonus Poker Gold, Classic Blackjack and all Roulettes count 2%.

Note that Aces Video Poker does not count toward wagering.

If you bust a deposit with a bonus and deposit for a second bonus without a non-bonus deposit first, the wagering requirement for the initial busted bonus will be rolled over onto your second deposit.

Grand Hotel Casino has another interesting welcome bonus to offer new players. You must deposit a minimum of $10 within 7 days of registering an account:

  • $10-19.99 deposit awards 10 spins each day for the first 7 days + $10 bonus
  • $20-49.99 deposit awards 20 spins each day for the first 7 days + $20 bonus
  • $50-99.99 deposit awards 50 spins each day for the first 7 days + $50 bonus
  • $100+ deposit awards 100 spins each day for the first 7 days + $100 bonus.

Is There a Loyalty Program at Grand Hotel Casino?

Every bet at Grand Hotel Casino earns you VIP loyalty points across the entire CasinoRewards network, so it’s easier to build your total; this can then be exchanged for a cash prize. Every 1,000 points can be redeemed for $10.

What Deposit and Withdrawl Methods Does Grand Hotel Casino Have?

There’s a wide range of payment methods available at Grand Hotel Casino, including the likes of MasterCard and Visa debit and credit cards, digital wallets including EcoPayz, Neteller, Skrill, and PayPal, as well as instant banking services and Paysafe cards. 

Select the banking menu to deposit into your account. No matter what deposit method you select, each will instantly transfer funds from your bank account/wallet to your casino account. A minimum deposit limit of $10 covers every deposit method, while the casino has a maximum withdrawal cap of $1 million.

When it comes to cashing out, you must withdraw your funds back to the same method you used to deposit. This includes EFT credit/debit cards, digital wallets and direct bank transfers. The minimum withdrawal limit is $50, a lot higher than most other online casinos. However, unlike many online casinos, there’s no limit as to how much you can withdraw, apart from that set by your withdrawal method provider.

Note that you must prove your identity before you can withdraw your winnings to your bank account.

No fees are attached to most of the withdrawal methods. The only exception is for bank transfers, where you pay a fee of either $35 or $70 if you withdraw more than $3,000.

It will take around two business days for the casino to process your withdrawal but you can reverse it back to your account at any time. For digital wallets, it takes 1-3 business days to process, while bank transfers take longer, at 6-10 business days.

Is Grand Hotel Casino a Reputable Place to Play?

CasinoRewards, the owners of Grand Hotel Casino are quite liberal in their definition of the word ‘spam’. To put it lightly, they are rather eager to send you their latest promotional offers for Grand Hotel Casino, along with their other ventures. You may even be sent the same email in different languages at the same time. Even if you haven’t signed up to receive updates at this casino or any of their affiliates, they may still send them.

Unfortunately, Grand Hotel Casino has been known to aggressively pursue anti-bonus-abuse policies. This casino has a history of restricting players from accessing bonuses automatically as soon as they make a withdrawal that would put them ahead of the casino. 

All CasinoRewards bonuses are credited as comp points that then must be converted into the said bonus. You may not even be informed that you’ve had your bonuses suspended and only be made aware of this after receiving another promotional email and making a further deposit to claim the bonus--only to find you cannot redeem the comp points into that promised bonus after all. Plus, then if you decide to withdraw this deposit, you may face additional identification checks before you can do this either. That experience is bound to lead to frustration, at best. 

Basically, it seems you can be encouraged to deposit into your account via a bonus, but then end up not only not getting your bonus, but also having the casino hold onto your cash until they can complete additional checks. It seems they’re using a rather misleading tactic, so err on the side of caution here.

In a separate reported instance, when approached by a player on the GPWA forum, CasinoRewards confiscated their funds without having anything in their Terms & Conditions to justify their actions. After looking at the incident in more detail, it was made clear that the player in question was playing in a way that was unprofitable for the casino. But, as just mentioned, there’s no information in the casino’s Terms & Conditions suggesting they have the authority to take such actions.

Of course, winning players are not looked at fondly by casinos, but they should know that this is part of being a casino! It’s kind of why people play! No rules were broken, so acting like this is totally unethical, to say the least.

Overall, QuatroCasino does not appear to have a lot of complaints, but between cases of having to face a bombardment of promotions you may not have even signed up for in the first place, to having your account and funds confiscated when you didn’t break any rules, you may be better off deciding to play somewhere else.

Bottom Line

The above issues hold Grand Hotel Casino back from being a decent online casino venue. The games on offer are great and work just as well on mobile devices as on a regular desktop. However, these cases should be enough to set off some alarm bells. If you’re a fan of Microgaming, there are plenty of other online casinos to play at where you won’t face such troubles but will still have access to all the best games.

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