Established 2000

Captain Cooks

Established in 2003, Captain Cooks Casino is one of the most recently opened online casinos from Technology Services Trading Ltd. 

The sister to Blackjack Ballroom and the ‘90s Casino Classic, Captain Cooks Casino shares many of the same attributes, including its trio of licenses active on the site. With the Malta Gaming Authority, Kahnawake Gaming Commission, and Danish Gambling Authority all present, it’s a triple-treat of trust that cannot be argued with. 

Casino rating: 3.5 Stars

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Bonus PointsWelcome Bonuses

This is a 100% match welcome bonus up to $500 over your first 5 deposits. The 1st deposit is matched with a free 100 spins ($25 value) if the player simply deposits at least $5. On their 2nd and 5th deposit, players get a 100% match bonus up to $100. The 3rd and 4th gets players a 50% and a 25% match bonus up to $150 and $125, respectively.

1.Create an account with Captain Cooks Casino.
2. Deposit a minimum of $5.
3. Redeem your bonus (no code required).


Terms & Conditions:
*The bonus balances expires after 60 days if the player's account is inactive.
*The 100 spins are valued at $0.25 each.
*Cash may be withdrawn at any time for your 1st and 2nd deposit.
*The 1st and 2nd deposit are subject to 200x playthrough before a bonus balance is converted to cash.
*After the 3rd deposit, any bonus amounts will be subject to 30x playthrough.
*Promotion must be claimed within 7 days.

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Become first to claim it !!

Bonus PointsFirst Deposit Bonuses

Make your first deposit and get a 100% match up to $500. You also get a free 100 spins ($25 value) if you deposit at least $5. It comes with a 200x wagering requirement.

1.Create an account with Captain Cooks Casino.
2. Deposit a minimum of $5.
3. Redeem your bonus (no code required).


Terms & Conditions:
*The bonus balances expires after 60 days if the player's account is inactive.
*The 100 spins are valued at $0.25 each.
*Cash may be withdrawn at any time for your 1st and 2nd deposit.
*The 1st and 2nd deposit are subject to 200x playthrough before a bonus balance is converted to cash.
*After the 3rd deposit, any bonus amounts will be subject to 30x playthrough.
*Promotion must be claimed within 7 days.

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Become first to claim it !!

Bonus PointsDeposit Match Bonuses

Get a 100% deposit match bonus up to $500 over your first 5 deposits. The 1st deposit is matched with a free 100 spins ($25 value) if the player simply deposits at least $5. On their 2nd and 5th deposit, players get a 100% match bonus up to $100. The 3rd and 4th gets players a 50% and a 25% match bonus up to $150 and $125, respectively. There is a 200x wagering requirement.

1.Create an account with Captain Cooks Casino.
2. Deposit a minimum of $5.
3. Redeem your bonus (no code required).


Terms & Conditions:
*The bonus balances expires after 60 days if the player's account is inactive.
*The 100 spins are valued at $0.25 each.
*Cash may be withdrawn at any time for your 1st and 2nd deposit.
*The 1st and 2nd deposit are subject to 200x playthrough before a bonus balance is converted to cash.
*After the 3rd deposit, any bonus amounts will be subject to 30x playthrough.
*Promotion must be claimed within 7 days.

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Captain Cooks at a Glance

  1. US PLAYERS NOT ACCEPTED - Players in the States are, once again, left unlucky when it comes to Captain Cooks casino, as they’re not accepting US players. It’s back to the drawing board and review list to find an alternative. Canada players accepted.
  2. 550+ GAMES - Players from Canada, thanks to a fantastic selection offered by Microgaming, 550+ different casino games are available. From slots and video poker to blackjack and roulette, there’s a little something for everyone to enjoy at Captain Cooks Casino.
  3. FANTASTIC LOYALTY SCHEME - Looking at the loyalty scheme, players from Canada will love the benefits they’re able to earn via their continued support of the site. Birthday bonuses, exclusive promotions, increased comp points, and plenty more are all being offered here.
  4. MOBILE FRIENDLY - Players won’t have any issue gaming on the go, as Captain Cooks’ site works seamlessly across all major platforms.
  5. 24/7 LIVE SUPPORT - No matter your reason for needing assistance, whether it’s a casino glitch, a withdrawal issue, or simply a burning gaming question, the 24/7 live chat support system is always ready to help out.

Captain Cooks - Casino Slots

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Deposit and Withdrawal

Deposit Options

MasterCardMasterCard

  • Minimum: $5
  • No maximum

VisaVisa

  • Minimum: $5
  • No maximum

PayPalPayPal

  • Minimum: $5
  • No maximum

SkrillSkrill

  • Minimum: $5
  • No maximum

NetellerNeteller

  • Minimum: $5
  • No maximum

Bank Wire TransferBank Wire Transfer

  • Minimum: $5
  • No maximum

iDEALiDEAL

  • Minimum: $5
  • No maximum

INSTADEBiTINSTADEBiT

  • Minimum: $5
  • No maximum

ClickandBuyClickandBuy

  • Minimum: $5
  • No maximum

UkashUkash

  • Minimum: $5
  • No maximum

Withdrawal Options

VisaVisa

  • Minimum: $50
  • Maximum: $4,000

MastercardMastercard

  • Minimum: $50
  • Maximum: $4,000

PaypalPaypal

  • Minimum: $50
  • Maximum: $4,000

SkrillSkrill

  • Minimum: $50
  • Maximum: $4,000

NetellerNeteller

  • Minimum: $50
  • Maximum: $4,000

Bank Wire TransferBank Wire Transfer

  • Minimum: $50
  • Maximum: $4,000

INSTADEBiTINSTADEBiT

  • Minimum: $50
  • Maximum: $4,000

Rewards & Loyalty

Loyalty Points

Loyalty Points are awarded to players at Captain Cooks Casino for the real money that they wager.  Loyalty Points serve 2 purposes. They can be redeemed for cash bonuses to use in the casino, or they can help a player rank higher as a VIP. If a player chooses to exchange points for cash, the VIP rank could be affected since the total number of points would decrease as a result. Once a player has accumulated at least 1,000 points, each batch of 100 points may be exchanged for $1 in chips. The rate at which these points are earned varies from game to game. See the chart below to see which games award the most amount of Loyalty Points.

 

GameLoyalty Points Earned per $10 Wagered
Slots1.0
Table Games0.5
Roulette0.5
Video Poker0.1
Blackjack0.1
*Wagers on all tournaments and all Aces Video Poker do not earn Loyalty Points.

 

VIP Loyalty Program

Players are automatically enrolled into a loyalty program called the "Casino Rewards VIP Loyalty Program" upon sign up with the casino. VIPs will not only get exclusive bonuses and promotions, but they will also get access to VIP only games, special 24/7 VIP support and increased bet limits. They will also be assigned a personal VIP host, receive monthly VIP newsletters and be granted more entries in exclusive draws.

The great thing about the Casino Rewards VIP Loyalty Program is that a player’s VIP status is recognized at all 29 casinos at Casino Rewards. In other words, if you play at one, then you can play at all of the online casinos that are affiliated with this group. All of your loyalty points will accumulate in one account and can be exchanged for credit in any one of these casinos.

There are 5 VIP levels on which a player can rank (from lowest to highest): Bronze, Silver, Gold, Platinum and Diamond. 

Players at Captain Cooks Casino can move up the VIP system by earning VIP Points (Loyalty Points) for the money they wager. Every 50 VIP Points are referred to as 1 Status Point. Exchanging the points for cash bonuses could cause the player to drop out of the level they are currently in. Luckily however, the points needed to stay in a tier are lower than the points needed to enter a tier.

Here’s a chart explaining how many status points are needed to reach each status level, as well as how many points are required to maintain that position:

 

Status LevelSatus Points Needed To JoinStatus Points Needed To Stay
Bronze11
Silver64
Gold8140
Platinum201100
Diamond401200

Promotions

Promotions Fine Print

A player’s casino account balance is comprised of real cash deposits + cash bonuses. A player's bonus never can be cashed in, but it can be used to place wagers. The real cash in the player’s balance can be withdrawn at any time. Doing so however will result in any remaining bonus funds being removed, regardless of whether the wagering requirements are met.

The standard wagering requirements that are applied to all bonuses at Captain Cooks Casino are set to a considerably high factor of 200x. This requirement may be lower if it is otherwise stated for a specific bonus. Different games contribute different percentages to the wagering requirements. See the below chart to see which games contribute the most.

 

Games% Contribution
Slots & Parlor Games100%
Table Poker, Casino War & Sic Bo50%
All Blackjacks except Classic Blackjack, Craps & Baccarat10%
All Video Pokers except All Aces Video Poker, Caribbean Draw Poker, Texas Hold'em Bonus Poker Gold, Triple Action Hold'em Bonus Poker Gold, Classic Blackjack & all Roulettes2%
All Aces Video Poker0%

 

Promotions that haven’t been used by a player for longer than 2 months from the date of registration will be voided. Similarly, if a player hasn’t accessed their account at all in more than 60 days, the account will be considered dormant and his funds will be removed. However, a player can later request to have his funds restored by answering a few security identification questions.

Lastly, all promotional offers sent to players via email cannot be transferred to other users.

 

Contact & Support

mail_outlinesupport@crhelpdesk.com
|
phone(888) 942-7466

About Captain Cooks

What Software and Games Does Captain Cookes Have?

We’ll start off the review with some of the most important casino information available to the players -- the software and games available. 

Software 

Simplicity is the focus of the software providers at Captain Cooks Casino; all games are looked after by a single provider, Microgaming. 

We’ve got absolutely no complaints surrounding this and adore what Microgaming has to offer. With over 300 online casinos trusting Microgaming’s products to keep players coming back for more, we’re clearly not the only ones who love the brand. 

For players looking for a little more variety in the number of providers, Captain Cooks Casino isn’t going to be for them. However, with so many different games available, it’s something that won’t be noticed by the majority. 

Games Available

When it comes to the number of games available, you’d be forgiven for thinking there’d only be a small handful due to the lone software provider. 

However, 550+ is no small handful! With games spread through the categories of slots, blackjack, roulette, and video poker, there’s a little something for everyone to enjoy at the Captain Cooks site. 

Slots

Slots are the absolute favorite games for plenty of players logging in to Captain Cooks Casino; with such a wide selection available, it’s easy to see why. 

This casino offers hundreds of slots from the simplest 3-reel classic to state-of-the-art 5-reel video slots. Some of the most popular games at the site include “Immortal Romance” and “Thunderstruck II,” among plenty of available blockbuster slots from “Bridesmaids” to “Game of Thrones.” 

There’s even a number of progressives for those who only get excited by numbers ending with (at least) six zeros. With “Mega Moolah” the most popular of the bunch, slots fans will feel right at home clicking through the available games and getting to grips with the selection. 

Blackjack

Next up in the games categories, we’ve got blackjack and with an entire category dedicated to 21-based games, there are no prizes for guessing there’s a hefty selection available. 

From “Vegas Strip Blackjack” and “Classic Blackjack Gold Series” to “European Blackjack” and “Multihand Blackjack,” there’s a plethora of options for players to select their new favorite game. 

If you’re a big blackjack fan, it’s hard to pass on such a great selection. 

Roulette 

Roulette pops up next in the categories and a giant spread of different wheel-based fun is here to be had. 

Players are able to choose from “American Roulette,” “European Roulette,” “French Roulette,” and “European Roulette Gold,” among plenty of others when flicking through the category and browsing for ball-spinning excitement. 

Check it out, but just make sure you’re opting for the French versions if you value the house edge. 

Video poker

Last up, it’s video poker, the perfect ‘70s throwback boasting the best blast-from-the-past of any casino. 

At Captain Cooks Casino, there’s more than enough choice for players looking to get their fix of video poker, with a huge selection of different casino games. Players can choose from “10 Play Bonus Power Poker,” “Jacks or Better Video Poker,” “Aces and Faces Power Poker,” and “Deuces Wild Video Poker,” among plenty of other great games. 

For a quick blast from the past or simply to break up the other games and go for a low-energy break, it’s great fun at Captain Cooks Casino. 

Can I Play Captain Cooks On My Mobile Phone?

When it comes to mobile capability, there are absolutely no issues surrounding playability for each of the following devices: 

  • Desktop (Windows + Mac)
  • Tablet (Android + iPad)
  • iPhone 
  • Android.

Distracted by the giant orange button with the “Download HD Software” label attached? 

There’s no need to worry. Downloading the HD software (to a desktop PC) is only required if the player is interested in boosting the visual quality of the games being played. 

Aside from that, the in-browser versions run fantastically across all devices, so there’s not a worry in the world for those using handhelds. 

What Bonuses and Promotions Does Captain Cooks Have?

Okay, time for the promotions and bonuses players will find available at Captain Cooks Casino; they do offer a couple of “out there” welcome bonus examples! 

100 chances to become an instant millionaire 

The first part of the welcome bonus isn’t exactly the typical “5 Free Spins” you might expect elsewhere. This one gives the chance to become an instant millionaire. 

Oh, and it’s not just one chance either, but rather 100, all for the small price of just €5 when signing up to Captain Cooks Casino. By depositing that minimum of €5, players are credited with 100x €0.25 bets for the site’s progressive jackpot slots. 

Welcome bonus - match bonuses on deposits 2 to 5 

But naturally, that millionaire chance still isn’t quite enough for some people. So, there’s even a little extra (or a lot extra) for players with yet higher expectations. 

For deposits 2 to 5, players will be seeing a match bonus of varying sizes with the following bullet-pointed list showing off the details:  

  • Second deposit - 100% Match Bonus (up to €100)
  • Third deposit- 50% Match Bonus (up to €150)
  • Fourth deposit - 25% Match Bonus (up to €125)
  • Fifth deposit - 100% Match Bonus (up to €100).

A note on the small print 

However, as with a huge number of casino bonuses these days, they’re not always as they seem and with Captain Cooks Casino, that’s never been truer. 

A quick look into the terms and conditions of the welcome bonuses reveals that they’re nowhere near quite as good as they seem at first. 

The full breakdown looks like this: 

  • The first deposit bonus and second deposit bonus are subject to a huge 200-times playthrough wagering requirement before your bonus balance can be converted to cash
  • Once the bonus funds have been converted to cash, they may then be withdrawn
  • Subsequent bonus amounts credited to a player's bonus balance (after the third deposit) will be subject to a 30-times playthrough wagering requirement before they may be cashed.

The contribution to the playthrough wagering requirement differs according to the game chosen. A full breakdown can be seen below, too. However, given such a ridiculous wagering requirement, the chances of cashing out the first two bonuses are near impossible: 

  • Slots and Parlor Games - 100% toward wagering requirements
  • Table Poker, Casino War, and Sic Bo - 50% toward wagering requirements
  • All Blackjacks except Classic Blackjack, Craps, and Baccarat - 10% toward wagering requirements
  • All Video Pokers except All Aces Video Poker, Caribbean Draw Poker, Texas Hold'em Bonus Poker Gold, Triple Action Hold'em Bonus Poker Gold, Classic Blackjack, and all Roulettes - 2% toward wagering requirements
  • All Aces Video Poker - 0% toward wagering requirements.

Does Captain Cooks Have a Loyalty Program?

The loyalty rewards available at Captain Cooks Casino are what really separate this site from the rest. With six different status-level tiers available, players are truly rewarded for their time and effort spent here. 

Status Level tiers 

As you’d like to hope would apply at all casinos offering loyalty schemes, the more time and money spent wagering at the casino, the higher the status level and the better the rewards. 

The tiered scheme at Captain Cooks utilizes a comp points system (more on that later) with the more points earned leading to a higher-tier status earned by the player. The more points, the higher the tier, and the higher the tier, the better the rewards. Rewards can range from bigger bonuses and exclusive promotions to priority support and birthday gifts. 

When players head over to view the “More Information” tab on the site, players can check up on all their aggregated stats and figures, viewing both total VIP points balance and Status Level in one handy place. Within this loyalty hub, players can find the all-important number of points required to level up before heading back into the casino to chase the next level. 

Once the magic number of points is earned, players are promoted to the higher level and are guaranteed to remain there for both the remainder of the current month and the following calendar month. 

But all good things must come to an end, mustn’t they? So, following the maximum two-month grace period comes the need for players to retain that hard-earned level. Luckily, for those who’ve earned a place in the higher levels, they’ll find level retention much easier than level-earning. The casino actually recognizes the effort put in to gain any status level in the first place and will try to help players keep their earned status. 

But it’s not just Captain Cooks Casino at which players will find the loyalty scheme valid, as there are numerous sister sites to which they are portable automatically, including Blackjack Ballroom and Casino Action; the three casinos all share the same owner. That means loyalty levels will be retained throughout, so there’s no more jumping sites and having to start over. 

A traditional comp points system 

As you’ve probably guessed by now, it’s a traditional comp points system powering the loyalty scheme of Captain Cooks Casino. 

These comp points, earned by playing all games at the site (except Aces Video Poker), do more than just give metrics for the leveling up of tiers. Comp points can also be exchanged for real cash bonuses with a very favorable rate of 100 points earning one full euro in chips. 

The VIP Lucky Jackpot

The VIP Lucky Jackpot is the final piece of the loyalty puzzle, bringing Captain Cooks Casino to stand head and shoulders above competitors’ VIP Lucky Jackpot loyalty schemes. 

This Jackpot, consisting of five different draws for each drawing, which is held three times a day, 365 days a year, gives players the chance to win thousands of euros -- and all players signed on to the site are automatically entered into the drawing! The winning numbers are generated 15 times each day and use players’ individual Membership Numbers.

Membership Numbers can easily be located in either the Casino Lobby or on the Casino Rewards Loyalty Program Membership Card (earned following Gold Status) and is all that’s needed to claim these plentiful jackpots. 

But the added excitement comes from the time in which winning players have to claim their prize. If you don’t keep checking and happen to miss the announcement of your win on the site, you’ve lost your prize money -- winnings need to be claimed within eight hours. 

What Deposit Methods Does Captain Cooks Offer?

A plethora of versatile deposit methods is available, covering the majority of players nicely and leaving very little to worry about. 

From typical methods including Visa, MasterCard, and PayPal to more interesting methods including Neosurg and Multibanco, there’s bound to be something for everyone to use. Here’s the full deposit methods list: 

  • Visa, Entropay, Visa Electron, Maestro, MasterCard, Neteller, PayPal, PaysafeCard, Skrill, Direct Bank Transfer, Instant Bank, Instant Banking, Postepay, Ukash, EPS, Abaqoos, EcoPayz, Kalibra Card, Swedbank, eKonto, Moneta, Ticket Premium, Euteller, u net, Neosurf, Multibanco, UseMyFunds, eChecks, instaDebit, ewire, Przelewy24, iDEAL, Sofortüberweisung, Nordea, POLi, GiroPay. 

What Withdrawal Methods Does Captain Cooks Offer?

When the time comes to withdraw your winnings from the bankroll, you won’t find any issues here, with a healthy selection of different options available at Captain Cooks Casino. 

Again, Visa, MasterCard, and PayPal are standard withdrawal options, but here is the full list of withdrawal methods: 

  • Visa Electron, Visa, Kalibra Card, Maestro, MasterCard, Neteller, PayPal, Postepay, Direct Bank Transfer, Entropay, EcoPayz, eChecks, Skrill.

Withdrawal times depend entirely on the method chosen, but here’s the full list of options open to you: 

  • EWallets: 2 hours 
  • Credit / Debit Cards: 3-5 days 
  • Bank Transfers: 5 days 
  • Checks: 10-21 days 
  • Pending Time: 48 hours. 

Players should note that there’s a €4000 per week limit imposed for players winning a sum 5+ times greater than their total purchase. However, the majority of players won’t be affected, leaving the banking at Captain Cooks Casino a positive experience. 

Is Captain Cooks a Safe Place to Play?

Moving on to the criticism and controversies surrounding this casino, there’s only one main issue, aside from the ridiculous welcome bonus wagering requirement.  

A long list of restricted countries

Unless you happen to be residing in one of the few countries not restricted, you’ll have difficulty when it comes to signing up to Captain Cooks Casino. 

Although a long list of restricted countries is relatively common in the gaming industry these days, very few come close to Captain Cooks Casino’ exclusion list. The full breakdown of restricted areas comprises:

  • Afghanistan, Albania, Angola, Armenia, Australia, Azerbaijan, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Burkina Faso, Burundi, Cape Verde, Central African Republic, Chad, Christmas Island, Comoros, Cyprus, Côte d’Ivoire, Democratic Republic of the Congo (Congo-Kinshasa), Denmark, Dominica, Dominican Republic, East Timor, Equatorial Guinea, Eritrea, Ethiopia, France, Germany, Guinea, Guinea-Bissau, Hong Kong, Hungary, Iran, Iraq, Ireland, Italy, Kiribati, Kyrgyzstan, Liberia, Libya, Lithuania, Malawi, Maldives, Malta, Mauritania, Mayotte, Metropolitan France, Micronesia, Myanmar [Burma], Nauru, Netherlands, Netherlands Antilles, Niger, Nigeria, Niue, Norfolk Island, North Korea, Pakistan, Palau, Papua New Guinea, Peru, Philippines, Pitcairn Islands, Portugal, Republic of the Congo (Congo-Brazzaville), Romania, Rwanda, Serbia, Sierra Leone, Singapore, Somalia, South Africa, South Sudan, Spain, Sudan, Sweden, Syria, Taiwan, Tajikistan, Uganda, United Kingdom, United States, Western Sahara, Zimbabwe.

Bottom Line

It’s hard to say a bad word about Captain Cooks Casino, which offers a full package of high quality gaming opportunities and rewards. 

A fantastic selection of games (550+), a wonderful software provider via Microgaming, and a great loyalty scheme that actually values the site’s players--all combine to deliver a very potent recipe for an effective and highly enjoyable online casino. 

To cut a long story short, if you’re searching for that next perfect site and fancy yourself sitting in Captain Cooks Casino, we can’t think of any reasons why you should avoid it. 

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